This matter has actually been resolved with Mr. [redacted]. We came to a mutually agreeable settlement. The accounts that Mr. [redacted] makes in his complaint aren't totally factual. However, we still made arrangements to satisfy the customer. Jerrel [redacted]PresidentSpace City Auto...
Sent: Friday, November 25, 2016 12:50 PM Subject: Revdex.com of Houston and South Texas- Complaint regarding Space City Auto Center Business #[redacted] Space City Auto Center 13803 S Post Oak Rd Houston TX 77045 TO: Revdex.com of Metropolitan Houston ...
Dear Revdex.com The Dispute Resolution Department: On October 4, 2016 [redacted] purchased a 2013 [redacted], upon departure she was made aware that we needed additional documentation and would need the information within 48 hours or she would forfeit the deal and loose the down payment. Upon several requests Ms. [redacted] continued to give us the run around n regards to receiving the necessary documentation to continue processing hr loan. once or lending partner [redacted] notified us they were unable to verify legitimacy of the Employer, [redacted] Mortgage , they also requested bank statements to coincide with pay-stubs provided by customer again and after several requests the bank, [redacted] and Space City Auto Center neglected to receive the necessary documents to proceed with the loan. As the attached documentation states if you fail to comply with the necessary documentation you forfeit the down payment. After we retrieved possession of the vehicle we offered to assist Ms. [redacted] in acquiring a car loan through another lender but unfortunately, Ms.[redacted] never returned to the dealership. Sincerely, Space City Auto Center
This matter has actually been resolved with Mr. [redacted]. We came to a mutually agreeable settlement. The accounts that Mr. [redacted] makes in his complaint aren't totally factual. However, we still made arrangements to satisfy the customer. Jerrel [redacted]PresidentSpace City Auto...
Center
Sent: Friday, November 25, 2016 12:50 PM Subject: Revdex.com of Houston and South Texas- Complaint regarding Space City Auto Center Business #[redacted] Space City Auto Center 13803 S Post Oak Rd Houston TX 77045 TO: Revdex.com of Metropolitan Houston ...
Dear Revdex.com The Dispute Resolution Department: On October 4, 2016 [redacted] purchased a 2013 [redacted], upon departure she was made aware that we needed additional documentation and would need the information within 48 hours or she would forfeit the deal and loose the down payment. Upon several requests Ms. [redacted] continued to give us the run around n regards to receiving the necessary documentation to continue processing hr loan. once or lending partner [redacted] notified us they were unable to verify legitimacy of the Employer, [redacted] Mortgage , they also requested bank statements to coincide with pay-stubs provided by customer again and after several requests the bank, [redacted] and Space City Auto Center neglected to receive the necessary documents to proceed with the loan. As the attached documentation states if you fail to comply with the necessary documentation you forfeit the down payment. After we retrieved possession of the vehicle we offered to assist Ms. [redacted] in acquiring a car loan through another lender but unfortunately, Ms.[redacted] never returned to the dealership. Sincerely, Space City Auto Center