H & K Roofing Inc

I am very sorry to hear this repair was not resolved *** *** the owner has fallen ill and was hospitalized during the last date mentioned We as a company failed to communicate this to the customer I have a crew member along with *** supervising that will be available
next week to address this issue.Thank you,*** ***

Hi my name is [redacted] the office manager at H&K Roofing we are a small family run business, unfortunately our owner the person who does all repair work fell very ill a few months back. We apologize for not responding sooner. We have hired a very qualified roofer to take over for the repair work....

 I am currently waiting for an exact date from him to to Mr. [redacted]'s repair.  He is our first priority at the moment and will do all we can to remedy this issue.                                                                                         Thank you,                                                                                          [redacted]                                                                                            H&K Roofing

Hi my name is [redacted] the office manager at H&K Roofing we are a small family run business, unfortunately our owner the person who does all repair work fell very ill a few months back. We apologize for not responding sooner. We have hired a very qualified roofer to take over for the repair...

work.  I am currently waiting for an exact date from him to to Mr. [redacted]'s repair.  He is our first priority at the moment and will do all we can to remedy this issue.                                                                                         Thank you,
                                                                                          [redacted]
                                                                                            H&K Roofing

Super excellent and very reasonable pricing. Many of the roofers were quite a bit more and were not very flexible, but H&K roofing was super.

Typically if I take the time to submit a review it is because of a negitave experience, but I really wanted people to know that this company did great for us.
[redacted] - St. Charles, MO

Initial Business Response /* (1000, 5, 2015/10/10) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@gmail.com
we removed old tv dish and replaced shingles been in hospital at va recovering now be happy to go look at leak next week or refund money...

my number XXX XXXXXXX

IN 2001 H&K Roofing replaced our entire roof... right down to the decking, and ridge vent... 13 yrs later... we have numerous sections of damaged roof due to poor installation.. we are now in the process of getting H&K to replace all damaged sections plus interior water damage... so far we've received resistance... Numerous other roofing companies have come out and viewed the damage... to a one.. all have stated this roof was installed terribly... We shall see if H& K replaces and repairs all damage...

Initial Business Response /* (1000, 5, 2015/10/10) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@gmail.com
we removed old tv dish and replaced shingles been in hospital at va recovering now be happy to go look at leak next week or refund...

money my number XXX XXXXXXX

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Great service! We got a couple quotes for a leaking roof and we decided to use H& K because not only were their prices the best he was very thorough and knowledgeable. He took pictures of the roof and repaired everything necessary. We moved 6 months later and needed someone to repair another leak. He came out on Thanksgiving weekend and was honest saying it was our window not our roof and didn't charge us. I will always use them in the future and would recommend the same for everyone else.

I am very sorry to hear this repair was not resolved.  [redacted] the owner has fallen ill and was hospitalized during the last date mentioned.  We as a company failed to communicate this to the customer.  I have a crew member along with [redacted] supervising that will be...

available next week to address this issue.Thank you,
[redacted]