H. C. McComas Fuel Company Reviews (1)
H. C. McComas Fuel Company Rating
Description: Oils - Fuel
Address: Baltimore, Maryland, United States, 21216-2992
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tech was suppose to clean my furnace. tech broke my furnace and said I needed a $600 part. this was on may 7th. am still waiting for part to no avail.
on may 7, 2013 was suppose to get a furnace cleaning per contract. tech performed service and while cleaning, broke a part in the furnace that made it inoperable. tech said it would be a couple of hundred dollars. after he left, he called me later that day and said it would be $600 to $650 and the part would that 7-10 days. that would have been last Friday. I called on may 15 to get an update from tech. answer was i'll call you by Friday. no call. called the office and spoke to [redacted] who said she was a part owner. she said that we are at the mercy of the parts factory. she had no tracking # and had no idea of when it would come in or any idea of how much it would cost. in the meantime, we have no heat or air conditioning. very poor customer service. summer is coming and the nights are cold I sure hope you can help me in this situation. I just switched oil companies last year to this one and I am definitely not a happy camper. please help!! thank you very much for listening. [redacted]