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H & H Carpet

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Review: On April 1, 2014, I selected carpet at H&H's showroom in [redacted], gave Mr. [redacted] the measurements to which I wanted the carpet cut, and paid him for the carpet and the price of having the carpet bound. ($293.54, invoice [redacted]) He told me the carpet would be ready to be picked up in 7-10 days and that he would call me when it was ready. Two weeks later I called him to check on the order, and he told me he had not had time to go pick the carpet up from the location in [redacted] where he had taken it to have it bound. This was repeated several times over the next few weeks. I stopped by the showroom in May, to find that H&H had moved. I called Mr. [redacted] to find out where they were now located and to ask again when and where I could pick up my carpet. He told me he would deliver the carpet to me later that week. He made me this promise again in two subsequent phone calls I made to follow up. During the past month, I have repeatedly called and left messages at H&H, requesting my carpet be delivered or my money refunded. One time I spoke with Mr. [redacted]' partner, but most times I have left voice mail messages. None of my phone calls have been returned in the past month.Desired Settlement: I would like my carpet delivered or my money refunded in full.

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Description: CARPET & RUG DEALERS-NEW

Address: 3866 S. Main Street, Blacksburg, Virginia, United States, 24060

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