Green Movers LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] Dear Revdex.com, I am disputing the entire response by Green MoversNot only does Green Movers lie about the damage they caused, but now they are lying about taking picturesI have taken MORE pictures of the damage they causedThey said they took pictures of the damage prior to moving any furnitureThe pictures they have posted are pictures I took after the moveI can prove they are my pictures as they are stored on my computer and on my I-phoneLet Green Mover prove that they are from their camera and computerThey are the pictures that [redacted] requested from me of the damagesLies have to be told to cover other liesThe new pictures show how a piece was broken off of the vintage antique pieceI am not denying that this is an old pieceI am not asking for scratches to be fixed oaths piece, just the broken piece to be repairedAlso am enclosing pictures of the bed that was dropped by a big mover right in front of my eyesAll I heard was oops You can see by the pictures where the item was dropped or damaged in the truck also, (no wrapping) getting the white paint on itIt was not there prior to the move There was reference made to the lack of a tip being made on a previous remark on ***Perhaps this is what this is all aboutPerhaps Green Movers doesn't know what TIP stands forI was not going to leave a tip for having my furniture damaged I hope this record is available to the public to save another person from going through what I have gone through Is this the type of business Revdex.com wants to have their name associated with? Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] Dear Revdex.com, Once again, I wold like to point out that Green Movers is unethicalIn the response to my complaint, they say they took pictures of the damageThe pictures they may have sent to you were pictures taken by me of the damage after the move occurredI am stating , once again, that I have proof that these are my pictures as they are downloaded on my computer and I would be happy to prove thatIt is also a lie that any damage was pointed out to me as there was not damageYes, the furniture is antiques and have a patina with years of useI did not show the patina of the surfaces, but the actual damage caused by the movers One of the movers dropped the headboard in front of me causing damage and all I heard was "Oops"Many problems too numerous to mention with these less than honest moversI am a Christian woman taking nothing that is not mine I would be happy to send copies of the pictures you receivedNow, unless they were taken by me, I would not have access to them, would I? If a person lies about pictures and conversations that did not exist, they are most likely going to lie about everything to try to stay in business Truly ashamed that they have the Revdex.com logo[redacted]

Green Movers handled our move from La Jolla to Huntington Beach in December Our entire transaction was handled via emailThey promised to show up at 8:AM and would take care of everything
On the date of the move the truck arrived at 7:AM*** and *** said to just sit down and they would take care of everything, and they did
The boxes were loaded on the truck, quickly, and the furniture was all shrink wrapped for protection
It was necessary to make an intermediate stop to pick up a refrigerator, and that went without a problem
The job was finished with no wasted timeFurniture and boxes were off loaded and placed where directed
I would recommend these folks with out qualificationIf a move could be stress less, Green Movers could do that

Green Movers was hired to move this customers household goodsThe damage she states we caused was caused years prior which is very evident by the pictures we took before we moved anythingMost of the scratches and
damages were on the back of furniture the customer would not be able to see unless it was moved, a lot of the scratches seem to look touched up but most are full of dirt/dust and oxidation which only happens over timeThese damages were also pointed out to the customer before we moved anything which is why I'm surprised to see this complaintUnfortunately we cannot honor damage claims caused by other moving companies or individualsI'm confident this review was only posted in an attempt to get us to pay money to remove this reviewPlease look at the pictures and judge for yourself

Hi ***,Here is our response:Green Movers was hired to move this customers household goodsThedamage she states we caused was caused years prior which is veryevident by the pictures we took before we moved anythingMost of thescratches and damages were on the back of furniture the customer wouldnot be able to see unless it was moved, a lot of the scratches seem tolook touched up but most are full of dirt/dust and oxidation whichonly happens over timeThese damages were also pointed out to thecustomer before we moved anything which is why I'm surprised to seethis complaintUnfortunately we cannot honor damage claims caused byother moving companies or individualsI'm confident this review wasonly posted in an attempt to get us to pay money to remove thisreviewPlease look at the pictures and judge for yourselfthanks*** ***Green Movers*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] 
Dear Revdex.com,
Once again, I wold like to point out that Green Movers is unethical. In the response to my complaint, they say they took pictures of the damage. The pictures they may have sent to you were pictures taken by me of the damage after the move occurred. I am stating , once again, that I have proof that these are my pictures as they are downloaded on my computer and I would be happy to prove that. It is also a lie that any damage was pointed out to me as there was not damage. Yes, the furniture is antiques and have a patina with years of use. I did not show the patina of the surfaces, but the actual damage caused by the movers.  One of the movers dropped the headboard in front of me causing damage and  all I heard was "Oops". Many problems too numerous to mention with these less than honest movers. I am a Christian woman taking nothing that is not mine. 
I would be happy to send copies of the pictures you received. Now, unless they were taken by me, I would not have access to them, would I? If a person lies about pictures and conversations that did not exist, they are most likely going to lie about everything to try to stay in business.  Truly ashamed that they have the Revdex.com logo.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Dear Revdex.com,
I am disputing the entire response by Green Movers. Not only does Green Movers lie about the damage they caused, but now they are lying about taking pictures. I have taken MORE pictures of the damage they caused. They said they took pictures of the damage prior to moving any furniture. The pictures they have posted are pictures I took after the move. I can prove they are my pictures as they are stored on my computer and on my I-phone. Let Green Mover prove that they are from their camera and computer. They are the pictures that [redacted] requested from me of the damages. Lies have to be told to cover other lies.
The new pictures show how a piece was broken off of the vintage antique piece. I am not denying that this is an old piece. I am not asking for scratches to be fixed oaths piece, just the broken piece to be repaired.
Also am enclosing pictures of the bed that was dropped by a big mover right in front of my eyes. All I heard was oops.  You can see by the pictures where the item was dropped or damaged in the truck also, (no wrapping) getting the white paint on it. It was not there prior to the move. 
There was reference made to the lack of a tip being made on a previous remark on [redacted]. Perhaps this is what this is all about. Perhaps Green Movers doesn't know what TIP stands for.
I was not going to leave a tip for having my furniture damaged. 
I hope this record is available to the public to save another person from going through what I have gone through. 
Is this the type of business Revdex.com wants to have their name associated with?
Regards,
[redacted]

I have enclosed the only copy of an invoice/contract that I received from Green Movers. This is the only paperwork I was ever given. 
I did attempt to file a claim. The move occurred on the 5th of November, 2014. I attempted to file a claim in writing through e-mail on November 14, 2014 including the pictures showing the damage. I forwarded these pictures to [redacted] at Green Movers. These are the same pictures that he lied about and said he took. I have an e-mail trail of the response by them denying any damage. I can provide those e-mails if desired. 
I also complained about them on [redacted] , only to be called a liar on the [redacted] website. Deeply disturbing.
Please advise if more information is needed or if you desire to have the e-mail trail.
[redacted]