Got Sun Go Solar, Inc. Reviews (2)
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Got Sun Go Solar, Inc. Rating
Address: 150 Barney Ave, Rehoboth, Massachusetts, United States, 02769-1032
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Revdex.com:
We were lied to from the first day we met with got sun go solar by their salespersonWe no longer want to do business with them when our financing got rejected because we felt scammed into signing contract
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below
We at GotSun GoSolar would like to first say that we try to go the extra mile to accommodate all of our clients and to address all issues that may occur throughout a solar deployment Regarding the ***, we received a signed contract and their deposit mid January at which time we
invested quite a bit of time, effort and out-of-pocket expenses over the past couple of months into the processing of both the engineering drawings as well as the technical portion of their application that was required for them to apply for special lending through the *** *** Solar Loan program Unfortunately the *** were denied lending by one of the banks in the program We offered to have our in-house financial analyst work with them through another lender in the program, but they were set on terminating the contract and were not willing to try any more lenders In our contract it clearly states that in the event of a contract cancellation, the customer will receive their deposit back less any work and/or expenses that may have been incurred by GotSun GoSolar So, upon learning of the *** wish to cancel this contract (through no fault of GotSun GoSolar) we explained that we had a lot invested in this project but that we would be willing to meet them in the middle and return $1,back to them, which is what we subsequently did We also sent them of all work such as the engineering drawings, permits and applications that we had done throughout that two month period along with an itemization of all work done and their related costs As it turns out, there was over $4,worth of work and out-of-pocket expenses that were incurred by our company throughout this period which we reduced to just $1, We feel that this was/is a very reasonable solution to this unfortunate contract cancellation