Good Roofing Company Reviews (%countItem)
Good Roofing Company Rating
Address: 17 NE Skyline Dr, Lees Summit, Missouri, United States, 64086-5691
Phone: |
Show more...
|
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for Good Roofing Company
Add new contacts
ADVERTISEMENT
I hired *** of Good Roofing Company to paint my house and fix some wood siding in mid-Febuary. After signing a contract with him and paying half of the balance upfront, He started replacing the wood but didn't finish, we asked him to continue the job because he removed the old wood without putting up new wood and broke a window. He said he would need another payment to continue work so we gave him another payment to a total sum of about $10,000. Once he deposited our second check he sent us an email saying not to contact him. ***. He went on with his rant for about 15 minutes.
I should have checked his background before hiring him. His *** Company has numerous bad reviews. ***.
It's been over a month now and no money has been returned. *** has threatened to sue me for defamation and threatened to put a lien on my house to get more money. I just want the money back that I've paid him for the work that he didn't begin.
After a few weeks, we had another contractor assess the damage. The assessment was $13,500 to have the damage fixed and the house painted.
*** will try to deny everything. ***. I have the contract and photos of the damage. I have bank records of the checks that he deposited. I have the emails saying not to contact him and that he refused to return our payments.
Thank you for reaching out about this complaint. Local law enforcement is currently looking into this complaint. Mr. is now making every attempt to cause financial hardship to our small business during this tough economic time. Mr. had paid the initial deposit of 50%. We started working on the property and completed the exterior siding replacement. Our company collected the 25% progress payment and paid for the paint. Mr. wanted additional work performed and we provided a quote for that work and then everything went south. Mr. wife started harassing us via phone and email. changes the work order comes out demanding we address concerns that are outside of the agreement we made.
It was not until I would not eat off the customers feet is when the problem started. A window got cracked. We credited the $100 for the window and they agreed that was fair. I have included the most recent estimate. Mr. told us not to come on the property. We have already purchased the paint and have offered the paint to Mr. however he has refused on numerous times. We have had to hire a attorney to protect our online reputation as Mr. has continued to defame our company. me lmp
Please let know how we can assist.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: ***
I am rejecting this response because:
1.
On Saturday February 29th, *** and his workers came to our house
to replace more siding. Before they left, *** told us that his 2
workers would return on March 4th. 2. On March 2nd, *** emailed *** to only contact him through
email. *** emailed *** to address the gap between the wood and the
stone due to the siding was not recessed into the gap which caused the
insulation to be seen. *** did not respond whether this issue would be
addressed or not. ***, then emailed that it was now the mid-phase and he
needed the additional 25% payment, in which *** and *** gave him the 25%
payment the same day. 3. On March 4 and 5th the weather was perfect and the workers did not
return to the house. *** contacted *** via email on March 5th,
asking when they would resume work. *** emailed back that the
approximate completion date is 3/13/2020 and further stated, “Do not email me
again about this project. You have overstepped your welcome, leave me alone,
Bye.” 4. On the same day march 5th, *** emailed ***, telling
him that *** has been harassing him by emailing him (1 time) asking ***
*** about when the workers would return. *** stated in the
email,” Do not email me again about this matter, you and your wife’s concerns
are noted.” 5. On March 5th, *** emailed ***, “There will not be any type of
direct communication from him, I am going to complete the job as specified,
other than that I wish you guys would not speak to me or contact me. You were
under impression that I owe you guys a certain bit of respect and time and
that’s where you’re wrong. I am to provide service and that’s it, no hand
holding, no change order, nothing up and beyond, you are going to see how that
works out for you moving forward. I don’t need to hear another thing from you
or your wife.” 6. On March 6th, *** emailed *** at 0718 that his crews would return at
0800 and stated in the email,” please keep to yourself and allow us to perform
our work.” *** and his 2 workers returned to the house and verbally
assaulted *** and *** before removing all equipment and materials
from the house. 7. On March 9th, *** emailed *** that they would start power-washing,
caulking, and painting tomorrow. The windows and the window frame
were not fixed and left open to the elements, the flashing above the garage
door was not replaced, and the gap between the siding and the stone was not
fixed and left open to the elements at this point. 8. On March 9th, *** emailed *** that, “You’re not getting any money
back as the money already paid has been used for the items. I can tell you
where you can pick up the paint that is already ordered and paid
for.” On the same day, *** emailed him back asking for a paint’s
receipt to show the correct color, quality, and brand. *** refused to
provide a receipt. *** wants the receipt because the the paint has to match
the contract and without a receipt there is no guarantee that the paint is
correct. Also *** has the opportunity to charge an inflated
price for the paint without a receipt. 9. On March 10th, *** was threatening to sue *** and *** for breach
of contract. 10. On March 10th, we had another contractor give us an estimate to fix the
house. This contractor stated that Per ***’s policy, they mix
the paints only when the contractor is there. They do not mix
any paints in advance. He said he would provide us with a receipt for
the paint when he buys it and that since *** doesn’t have a
receipt it implies that he didn’t buy the paint. This information
indicated to us that *** might not be truthful in his claim about having
already bought the paints. 11. The new contractor is working on a new estimate and he will separate the
cost of fixing the windows and windows’ frames, as well as the flashing above
the garage and the gap that were not completed.
12.
On April 1st. *** wrote, “We had a contract. You did not pay us
the balance. We are filling a lien on your property and will ask the court to
foreclose on the property. Additionally we will be contacting your mortgage
company and informing them of your default. If you did not receive a lien waiver than your property is subject to
any and all supplier liens including any labor. Our goal is purchase the
property on the courthouse step to recoup the financial loss incurred by Mr.
***'s breach of contract.” *** is asking for additional compensation
even though he wrote on March 9th, “As of right now you are paid in
full for the work that has been completed, plus the additional cost associated
with stopping work early at your request. You are due no money back as the money received covered the labor,
material, and supervision provide for the work completed to date.”
13.
On April 1st I put a negative review for his business on ***. I waited for a
month before making any review to give *** time to cool off and
maybe do the ethical thing and return my payment or even provide a receipt for
the paint. Regards