As far as this customer is concerned. Replacement parts do have a one year warranty and labor on replacement parts is 30 days. This part was installed March of this year. There for the labor portion of the warranty has expired. Roger J. H[redacted] President Northeast...
Dear Revdex.com, Thank you for your response to this complaint. We did offer to come to this customers home to trouble shoot this complaint. We stated that if the vibration was due to workmanship we would repair at no charge. Understand that this furnace is from 1988 and is well past its useful life. We are not in the business of customers performing the diagnose of repair. There could be other reasons there is a vibration. If this customer would like to have the part exchanged, have him remove, give us advance notice and I will exchange for him at our office. Best, Roger
As far as this customer is concerned. Replacement parts do have a one year warranty and labor on replacement parts is 30 days. This part was installed March of this year. There for the labor portion of the warranty has expired. Roger J. H[redacted] President Northeast...
Mechanical Inc Heatingcoolingbuffalo.com
Dear Revdex.com, Thank you for your response to this complaint. We did offer to come to this customers home to trouble shoot this complaint. We stated that if the vibration was due to workmanship we would repair at no charge. Understand that this furnace is from 1988 and is well past its useful life. We are not in the business of customers performing the diagnose of repair. There could be other reasons there is a vibration. If this customer would like to have the part exchanged, have him remove, give us advance notice and I will exchange for him at our office. Best, Roger
There will be a refund coming for the circuit board. The check will go in the mail on Friday, we process check once per month.