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GoBob Pipe & Steel Sales

PO Box 429, Mounds, Oklahoma, United States, 74047-0429

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GoBob Pipe & Steel Sales Reviews (%countItem)

High quality products, higher quality staff!
They are helpful, efficient, and honest

Professional, highest quality and best value livestock handling equipment on the market. An absolute pleasure to conduct business with.

Lance / ***

Materials, construction quality, professional business attitude in all aspects of purchase was nothing less than five star rated. I appreciate finding people like GoBob folks to get what I need in my business.

Great experience and excellent customer service from sales to delivery of the product.

This is a great company. The products are made of superior materials and they hold up. Our first purchases of their steel fencing materials were 12 years ago and we have never had any issues. They do what they say. Best available option around for livestock equipment and fencing materials.

Go Bob Pipe had the product we needed and went out of their way to get it to us as expediently as possible. All their employees are always very pleasant and helpful!

Thank you Paul as you have been extremely helpful. All aspects of the process were extraordinary.
Denny C.

GoBob Pipe & Steel Sales Response • Jan 07, 2020

Glad to help Denny, we appreciate your kind words. Thank you for your business!

Great company to work with! Excellent customer service, and competitive prices.

Don was very kind and helpful and we are very pleased with the new chute and alley. We are impressed with the quality of your products.

Brian at *** in Tuttle, OK.

In full disclosure, I own a livestock supply company that is GoBob's largest dealer in the US and they are our largest vendor. With that said, we sell Gobob products because we want to and we want to because we believe in both the company and the products. The truth is, we could sell any of the major livestock equipment company's products we wanted to. As a matter of fact, we get several calls a year from some of them asking us to consider carrying their line of equipment. Some of those big outfits turned us down years ago when we were first getting started and before we discovered Gobob. We graciously turn them down and have decided to "dance with the girl we came with".

I think the fact that we took delivery on 54 semi loads of GoBob products in 2018 alone tells you how much we (and our customers) think of GoBob's line of livestock feeding and handling equipment. When we first started our business, we made a conscious decision that we would only carry "ranch duty" gates, feeders, livestock feeding & handling equipment, etc. We knew it was a risk as this quality of product cost more than the lighter weight products sold by most stores. Therefore, we made another decision; we would operate our entire business by the same principle GoBob does, low margin and high volume in an effort to make the cost difference between the light duty products and our products as little as possible. Being in an extremely rural location we knew it would be a challenge. Well, this has paid off for us. Our local sales are is about a 250 mile radius with some customers driving over 600 miles from AZ just to pick up their orders at our store. We also drop ship numerous loads to our customers all over the Western US.

I'm prefacing this review with the above, not to point out our store, but to say how much we think of GoBob! Yes, we believe in, and have built a business around, their products. But their products are only as good as the people that make up GoBob.

I have worked with my salesperson (and friend), Shannon ***, for many years now. There is seldom a day goes by that we don't talk, sometimes multiple times a day. She's a Rock Star! I always have multiple orders turned in and she works hard to make sure everything is right, give me the best estimated lead times based on production schedules she can. I couldn't do it without her!

Then there's the logistics (shipping) side of things. With as many orders as we place and have on file, coupled with the fact we are constantly revising orders and trying to swap things around to take care of our customer's needs, it could cause a logistics coordinator to want to pull her hair out. However, Ronda (my friend), the logistics coordinator at GoBob, who I affectionally call rondathebomb.com is always on top of it. She is amazing! I have a daughter that works for our family business now. She used to work in the corporate office of one of the top 5 logistics company's in the US, so I know how stressful and overwhelming coordinating freight can be. Ronda is passionate about her job and goes above and beyond to get it all done.

And of course, there's Bob. He took a chance on me 8 years ago and since then we have become more than business associates, we've become friends. We talk regularly. He's given me sound and helpful business advice. He asks my opinions. Considers my suggestions on ways to better products, and has always stood behind his products. On the rare occasion there has been a quality control issue as soon as I notified him of it, it was taken care of immediately! He founded the company, takes pride in the company and customer support isn't just something he talks about, it something he demands from himself and the people that work for him.

Last, but certainly not least, is the rest of the GoBob crew. At the risk of forgetting someone I'll still give a shout out to Lindsey, Brittney, Paul, Scott and the rest of the gang that rounds out and keeps the wheels turning at GoBob.

GoBob Pipe & Steel Sales Response • Feb 12, 2019

Jess,

I am humbled and honored that you have such a high opinion or our GoBob family.

I am glad you recognize that we always try to do the "right" thing and we take responsibility if one of our members have made a mistake, always giving the customer the benefit of the doubt. On the other hand if an individual dishonestly tries to take advantage of us, I will not waver.

Afterthought - It would be nice if there was a place where companies could review potential customers so other vendors could use to determine if they wanted to do business, extend credit etc. Maybe I'll start it!

Your review looks great and I greatly appreciate it, and more importantly your friendship.

Bob

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Address: PO Box 429, Mounds, Oklahoma, United States, 74047-0429

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