Global Connections, Inc.

December 19, Re: *** *** *** Case number: *** Membership Number: *** Thank you for the letter from Ms*** and the opportunity to respond We have had the opportunity to speak with Ms***, and we have reached an amicable resolution Thank
you again for the opportunity to respond Sincerely, Brad *** Customer Service Supervisor

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending
it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** I accept their claim that they do not make robo calls, but in that case they need to be aware that someone is using their business as a scam front, just as they were using people's private cell phone numbers, and take action as they see fitThis recorded call from "Emily" does demand to know if you have a debit or credit card available very early in the message and promises a great deal on a Disney vacation, so it may be someone looking to make fraudulent charges.
Regards,
Natasha G***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
***, this complaint is NOT closedI have attempted to get in touch with Brad on now three occasions and always get his voice mail.The first one shows up on my billing dated 12/at 3:32pm EST which should have been 2:pm CSTWell within the time shown in his response to you.The second call was after the Dec Billing so I don't have that date and time available to me at this time The third call was today and no response yet altho I don't expect any because of the past track record.If this doesn't get resolved soon it looks like it will be attorney time
Regards,
*** ***

November 18,
*** ***
Case # ***
Membership # ***
Thank you for the letter from Mrs*** and the
opportunity to respond
I have attempted to contact Mrs*** on her daytime
telephone number and am currently waiting on a return call
If Mrs*** would like to discuss her membership
concerns she may contact me directly at ###-###-#### Monday- Friday, 9am- 5pm
CST.
Thank you,
*** ***
Customer Service Supervisor

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
I have tried several times to reach Global Vacations Incon
the telephone number provided to me , however, all effort to reach someone in that office was in
vain
I have come to a
conclusion that Global Vacations Incdid not want take my callGlobal can
discuss the so called membership with Revdex.com in writing or send me an email at *** husband email or *** my email address,
detailing how they scam me
Global can reach me on the phone at ###-###-####
which is my husband number or ###-###-#### which is my telephone numberGlobal
Vacation Inccan write to me at *** *** *** *** ***And for
the record, Global Vacation, Incnever provided me with a true membership, but
instead they provided me with a scam membership, there by defrauded me of
thousands of dollars I am a mother of
children, I was deceive and scam into Global Vacation defrauding ring because I
was looking to provide my children with something they can enjoy
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: I have left a message for *** and have not had a chance to speak with him since the complaint has been filedI will respond as soon as am able to have a conversationThank you for your help in this matter
Regards,
*** ***
Phone number color definitions:Purple = Phone number is not in BETTIRed = Phone number is in BETTI on an existing SP or ConsumerGreen = Phone number is a metered number owned by HomeAdvisorHA Hunter

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Phone number color definitions:Purple = Phone number is not in BETTIRed = Phone number is in BETTI on an existing SP or ConsumerGreen = Phone number is a metered number owned by HomeAdvisorHA Hunter

April 9,
*** ***
Case # ***
Membership # ***
Thank you for the letter from Mrs*** and the opportunity
to respond
I have attempted to contact Mrs*** on her daytime
telephone number and am currently waiting on a return call
If Mrs*** would like to discuss her membership concerns she
may contact me directly at ###-###-#### Monday- Friday, 9am- 5pm CST.
Thank you,
*** ***

March 30,
*** ***
Case # ***
Membership # RP
Thank you for the letter from Ms*** and the
opportunity to respond
I have attempted to contact Ms*** on her daytime
telephone number and am currently waiting on a
return call
If Ms*** would like to discuss her membership concerns
she may contact me directly at ###-###-#### Monday- Friday, 9am- 5pm CST.
Thank you,
*** ***

April 21,
Re: *** ***
Case number ***
Membership # ***
Thank you for the follletter from Ms*** and the
opportunity to respond
Ms*** became a member on May 25th, Ms
*** was allowed three business days to review her membership information that
was provided to her at the presentation, and also her members’ websiteMs
*** elected not to cancel her membership within her review periodBy doing
so Ms*** agreed to the terms and conditions of the membership
The information that Ms*** is referring to was initially
discussed with the distributor, and not Global ConnectionsI have contacted
that distributor, and they have been in contact with Ms***
As stated in Ms***’s membership material the purpose of
this vacation membership is designed for her personal vacation enjoyment and
the condominium vacation and all requests are fulfilled on a first-come
first-serve basisWhile every attempt is made to fulfill a request as
specified, not all areas are availableTo date Ms*** has not submitted a
request to travelTravel accommodations cannot be searched without a
reservation request
At this time Global Connections does not agree with Ms
***’s request to cancel and refundIf Ms*** has any questions she may
contact me directly at ###-###-####, Monday- Friday 9am- 5pm CST
Thank you,
*** ***

Complaint: *** I am rejecting this response because:I am very tired of seeing them write back that they are trying to reach out to me - I have only received message on April 23rd at a number I am not at during the dayI have repeatedly called and left messages, left them the phone number I can be reached atStated in great detail my name, acct #, phone number, times etc...no one has tried to reach out to meI have called and left messages on the following dates: April 14th at 10:a.meastern, April at 11:a.m., April at 12:p.meastern, April at 2:p.meastern, May 4th at 10:a.meastern and today May at 10:a.mWhat more can I do, I have been calling this *** *** person and he is never at his desk or answers his phone, and his is NOT returning my calls. Doesn't this prove that the company is not reputable, there is an issue. This company is not trying to work with me - they are giving a bunch of incorrect information/lying about calling me. They obviously have no interest in my membership - I am extremely frustrated, not getting any resolution.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
This is my second complaint towards global discovery vacations I recieved a email from you telling me that you had not heard anything from me about the progress of my complaint and my case would be closed and marked as resolved when my complaint has not been resolved I am no further today than I was when I first filed the complaint I have been waiting on a phone call back from a man with there company by the name of brad his number ###-###-#### as he told me he would after he spoke to someone else it's been weeks since he said he would call back I have called and left messages for him and have not gotten any calls back this business is a bunch of crap I want to cancel my contract, get my money backend have no hurt to my credit and to hear nothing else from them ever again I want to void my contract, get the money I have paid and the down payment back with no hurt to my credit and to not hear from this business in any way ever again
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Regards,
*** ***
I am joint owner The rep *** needs to understand the poor conditions these aces are in Again I have pictures

May 14,
*** ***
Case # ***
Membership # ***
Thank you for the letter from Mrs*** and the opportunity
to respond
I have attempted to contact Mrs*** again this afternoon on
her daytime telephone number and am currently waiting on a return call
If Mrs*** would like to discuss her membership concerns she
may contact me directly at ###-###-#### Monday- Friday, 9am- 5pm CST.
Thank you,
*** ***

May 8, Re: *** *** Case number: *** Member number: *** Thank you for the letter from MrW*** and the opportunity to respond We have contacted MrW***, and we are working together to reach an amicable resolution Thank you again for the opportunity to respond Sincerely, Brad M*** Customer Service Supervisor

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]Thank you for the opportunity in trying to resolve my
complaint against Global Travel Connections Inc. Global Travel Connections Inchas refused to
address my complaint to Revdex.com or to meThis business defrauds me in scam
business and believes they will get away with it
I have made several attempts
to reach out to the business by telephone and nobody is answering the phone
Global connection has the opportunity to address my complaint to Revdex.com or to me, the
reason why they scam me in the amount of $2770.00, but refuses to do soThis
business engages in Freud and it unfortunate, that I get called up with this unfortunate
situation, they are not taking my call and they are not responding in writing to
Revdex.com or to me
Complaint: ***
I am rejecting this response because:
Regards,
*** ***

June 7, Mr*** *** Case Number *** Member Number N/A Thank you for the letter from Mr*** and the opportunity to respond I have left a voicemail for Mr*** on his cell phone advising him that Global
Connections is not the company in which he is seeking assistance from Mr*** is not a member with our company Please reassign this concern to the correct company Thank you, Brad *** Customer Service Supervisor

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: This gentleman's response is not based on the complaint whatsoever, rather he repeats phrases such as "vacation enjoyment" and the like I made requests about destinations over the lat two years and every time was met with rudeness and outright terrible service In asking to cancel my membership due to health concerns and mounting bills, absolutely no one was willing to work with me, and so I continued paying Enough is enough though This company is now trying to charge an unauthorized membership renewal fee, which, as you notice, he does not reference in his response, though it's possible he overlooked it While I'm sure that they have many satisfied clients, and I wish I was include din that group, I am not one of them I have never used their services because I was not given an opportunity to in my attempts Every person I've spoken to at this company in effect turned me away with their treatment I have attempted in the last month to contact this company and have received absolutely no response until going through this avenue I am now suffering terrible depression, stress and anxiety because of this entire thing I want them to cancel my services immediately and would like to see them reach out and work with me on a refund for a service that I was never given an opportunity to utilize If this gentleman would like to reach out directly to me, he may email me at ***.***@gmail.com I have been advised not to converse with this company again over the phone so that I may retain records of all correspondence regarding this matter Thank you for your prompt attention
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

April 20, Re: *** *** *** Case number: 1*** Membership Number: *** Thank you for the letter from Ms*** and the opportunity to respond We have had the opportunity to speak with Ms***, and we have reached an amicable resolution Thank
you again for the opportunity to respond Sincerely, Brad *** Customer Service Supervisor