Geoffrey Cook Studios Reviews (1)
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Geoffrey Cook Studios Rating
Description: Photographers - Portrait, Photography Studios, Portrait (NAICS: 541921)
Address: 1020 American Dr Ste 1, Neenah, Wisconsin, United States, 54956
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www.geoffreycookstudios.com
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Review: Our family had a photos taken on May 26, 2013. This was a gift from my children for Mother's Day. My daughter ordered a n 11x14 canvas and several prints and I also ordered prints. $540 was charged to my daughter's credit card on June 3, 2013. I called, emailed and texted him starting in June through September and got no response. On 2 occasions I was able to talk to him and he promised delivery the next day. There was no delivery either time. The prints were finally delivered in late summer and a few more in September. The canvas has still not been delivered. The cost on the order form was listed as $215 for the canvas. A discount may have been applied but an invoice was not received indicating exact pricing.
The address listed is different than the one online which is:
[redacted]Desired Settlement: I want the canvas delivered or I want a full refund.
Business
Response:
[redacted] re-ordered the canvas and he should receive it today (10/30/13). He is hoping that consumers will have it by the end of this week. He will send it with tracking information.