Revdex.com Response: Aesthetic Head Pros We did receive the original Hand Piece Cutera LP560 for repair. We made several attempt to satisfy the situation by buying A second Hand Piece and offering free services. The customer returned back the second Hand Piece to us. We tested it and the...
Hand Piece worked properly. Therefore, we explained that because the second Hand Piece worked Its believed to be a Machine error not the Hand Piece. We offered the partial refund due to we were out of cost buying the second Hand Piece. Resolution: We will send him back the Original Hand Piece along with the partial refund as agreed upon.
Revdex.com Response: Aesthetic Head Pros We did receive the original Hand Piece Cutera LP560 for repair. We made several attempt to satisfy the situation by buying A second Hand Piece and offering free services. The customer returned back the second Hand Piece to us. We tested it and the...
Hand Piece worked properly. Therefore, we explained that because the second Hand Piece worked Its believed to be a Machine error not the Hand Piece. We offered the partial refund due to we were out of cost buying the second Hand Piece. Resolution: We will send him back the Original Hand Piece along with the partial refund as agreed upon.