Gaduru, Inc.

Thank you for contacting us. The iPod screen was damaged when it was brought it. A new screen was installed and it was continuing to have problems. There is no way of telling whether or not the iPod was fully functional as the screen was damaged at the time of repair. That is why we offered a FULL...

refund.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Thanks for the email. All of our work comes with a 90 Day warranty against manufacture defect, however, this warranty does not apply if there is DAMAGE to the screen. Obviously the screen was not cracked when the customer picked up the device and if it was, would have noticed at that time. We can...

not warranty a part if you drop and break the screen again. The customer notes the screen had a piece of dust under it....did they notice then when they picked it up? or was this a result of them once again dropping the phone? Our warranty is clearly printed on the bottom of every receipt.Thanks