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G & R Excavating & Demolition, Inc.

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Reviews G & R Excavating & Demolition, Inc.

G & R Excavating & Demolition, Inc. Reviews (3)

We did not remodel our bathroom, and it doesn't matter what our neighbor said. The driver should never have dumped a dumpster in our yard without our permission. Although apology is appreciated, we were told someone would come the following day to fix our yard. After several days we contacted the company to find when they would be coming only to be informed they were not coming because they felt it was not their responsibility. It took more than grass replacement to fix our yard, it took multiple bags of dirt and a bag of seed. Thank you for your time.

I received numerous calls back and forth between someone other then who filed the claim against us with the Revdex.com. When talking with the individual that did call she was very upset and disrespectful with myself while I tried to get to the bottom of the problem. She...

indeed did call later to apologize to me. I explained to her that our customer stated that she had given him permission to park our dumpster on their property because they too had items they were going to get rid of because they currently remodeled their bathroom. The neighbor then contacted us all upset and in which she said that she did not give our customer permission and she wanted the dumpster removed. I then contacted our driver and had him go pick our dumpster up and bring back to our location. In the meanwhile, multiple calls between our customer and the neighbor and so forth were made back and forth. When talking to the neighbor she stated that our customers' mother did state that he did indeed say that to us. The neighbor also called the cops on us for the dumpster being placed on her property even though she knew our driver was coming to remove it. I spoke to the neighbor and told her that I was contacting the customer and his lawyer and when I heard back from them I would contact her. I spoke with the driver and he said the yard was not ripped up as bad as described and that all that was needed done was pulling the grass back into place. I'm sorry for any inconvenience this caused the neighbor, we never refused to fix this yard just needed to contact a few people because the job was through the estate of a deceased individual. Our customers come first and we take pride in our work. Again Sorry for any inconvenience this situation may have caused you. Thanks.
 
G&R Excavating and Demolition, Inc.

Review: We came home to find one of their large dumpsters placed on our property right down the middle of our walkway. About six feet of grass ripped up on both sides and dented down about 5 inches deep. Called G&R to find out what it was doing there only to be informed apparently our neighbor told them they could put it in our yard that we were okay with it (which our neighbor is denying). We explained to G&R that our neighbor did not have permission and that we wanted this removed a.s.a.p. Upon showing up to get their dumpster G&R said they would send someone to fix the damage to our yard, two days later still no one showed so we called back. We were informed that they decided it wasnt their responsibility to fix it and refuse to fix our yard now. I am shocked. Regardless of what our neighbor did or didnt tell them, as a business that has been around as long as they have they should have known better than to drop that bin in our yard without our permission given directly to them from us. Other wise anyone could order a dumpster and tell them to put it anywhere on any property with or without permission. I am mostly upset that they said they would fix the damage they caused to our yard and now they are refusing. I thought G & R was a better business than this. I am shocked at how they have handled the situation now we have had to pay for our yard to be fixed. G&R damaged our property because the driver never bothered to ensure we were giving permission to put the dumpster on our property, now we have to pay for the damages their dumpster caused.Desired Settlement: We have already spent the time and money to fix the issue ourselves, so we are not seeking anything from G & R. We just want our situation to be known.

Business

Response:

I received numerous calls back and forth between someone other then who filed the claim against us with the Revdex.com. When talking with the individual that did call she was very upset and disrespectful with myself while I tried to get to the bottom of the problem. She indeed did call later to apologize to me. I explained to her that our customer stated that she had given him permission to park our dumpster on their property because they too had items they were going to get rid of because they currently remodeled their bathroom. The neighbor then contacted us all upset and in which she said that she did not give our customer permission and she wanted the dumpster removed. I then contacted our driver and had him go pick our dumpster up and bring back to our location. In the meanwhile, multiple calls between our customer and the neighbor and so forth were made back and forth. When talking to the neighbor she stated that our customers' mother did state that he did indeed say that to us. The neighbor also called the cops on us for the dumpster being placed on her property even though she knew our driver was coming to remove it. I spoke to the neighbor and told her that I was contacting the customer and his lawyer and when I heard back from them I would contact her. I spoke with the driver and he said the yard was not ripped up as bad as described and that all that was needed done was pulling the grass back into place. I'm sorry for any inconvenience this caused the neighbor, we never refused to fix this yard just needed to contact a few people because the job was through the estate of a deceased individual. Our customers come first and we take pride in our work. Again Sorry for any inconvenience this situation may have caused you. Thanks.

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Description: EXCAVATING CONTRACTORS, FOUNDATION CONTRACTORS, LAND CLEARING & LEVELING, PAVING CONTRACTORS, SEPTIC TANKS & SYSTEMS CLEANING, SNOW REMOVAL SERVICE, TRENCHING CONTRACTORS, TREE SERVICE, DEMOLITION CONTRACTORS, DRAINAGE CONTRACTORS

Address: 900 Pennsylvania Ave, Tyrone, Pennsylvania, United States, 16686-1512

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