Furniture to Go

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI reject the answer from Furniture to Go because nothing in the response is trueI paid for deliver and set upAnd I stated that the interest rate was high and I was told that if I paid the bill within months I would not have to pay interestOnce I learned that the finance company was charging me dollars per day I called Furniture to Go because the Finance company informed me that I must talk to Furniture to Go to correct the information that would reflect that I would not have topay interest if paid the bill within monthsAll phones were made directly after an issue occurredWhen furniture was delivered and no set happened a phone call was made that nightI learned about the dollars per day on the day after the furniture was delivered I called to inquire about the information that I had learnedI was told that the correction would made I would not take valuable time to make a complaint if the service and issues stated were not trueI am learning that this company does not honor what they say and they refuse to take responsiblity for treating customers poorlyNow I am considered about others that will do business with themI would like a refund for the interest that I paid and a negative report given to this storeThank you for your attention in this matter Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***

Revdex.com:At this time, I have not been contacted by Furniture To Go regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] They are not speaking the truth Technician came once but the problem was not corrected They did not send another person even though I called and wrote letters After complaining to Revdex.com they recently contacted [redacted] and they sent someone over, but the problem still exists Pictures are there to show In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matterThis person has no more to say because this person cannot continue to comment without making further statements that are not true I am not going to understand how this business can treat good customers any kind of wayI paid for the items I purchased and was going to buy more itemsWhen I applied for credit at this store I was approved for a large sumSo this store has lost a valuable customer The store is not going to admit wrong treatment, which leave this in my view unresolved Thank you for your assistance in this matter Still requesting negative rating Regards, [redacted]

Hi ,hope all is wellWe tried to do the delivery, but we couldn't get to her with her time frames, I offered her a refund since she was never around for us to deliver, I sent my guys to pick up the mattresses and frame we let her use until her bed came in ,but then she tells my guys nevermind I want my bed instead of the refund, but we couldn't get a time with her againAs of now she has a twin size mattress ,box spring and a frame ,so until she returns that ,we are pretty much even on the $sale

I have purchased a bedroom set, on and was given a delivery date two weeks outAfter several calls confirming the delivery date, I am being told that the delivery will be postponed, however, the representative was unable to provide a delivery date for the furnitureI stated how am I suppose to take a day off from work for furniture if you are unable to provide me a date of delivery? now I'm arguing with them to get money back! ridiculous please do NOT go here

Revdex.com:At this time, I have not been contacted by Furniture To Go regarding complaint ID [redacted] .Sincerely, [redacted]

Business states they will be reaching out to consumer directly to resolve issue

This customer received her delivery in full on 4-*-She was unhappy with the bed so we exchanged it for her, which did take a while as it was no longer in stockWe did a pick up and exchange of her king bed on 5-*-All of her furniture was delivered in good condition

I don't have anything more to say, we don't have a furniture to go location at the address you stated Please stop it with your statements

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID 11193416, and find that this resolution is satisfactory to me. 
Regards,

Hi, I don't understand what this complaint is about,  we delivered all the furniture at the same time ,set up was never included in the sale or was it ever discussed,  the customer didn't know how to set up the furniture nor did the family friend, so we received a call 3 days later saying...

item's were missing and they needed help setting up the furniture, I felt bad and sent my set up guys over and nothing was missing, just pieces of furniture and screws every where. We set up everything for free,then get a phone call a week later saying  why is she paying 3 bucks a day in intrest and I explained to her thats how the finance program works.

Revdex.com:At this time, I have not been contacted by Furniture To Go regarding complaint ID [redacted].Sincerely,[redacted]

She came in and asked us to sell her a bedroom set for 475 because thats all she had to spend so we gave her the labor day sale early, my delivery guy's go and deliver the bedroom set ,her box spring didn't fit up the stairs,  customers must measure door ways before purchasing any itiems. We...

told her we will give her a split box spring wich is a special order item that will fit up her stairs, but their is a 100 dollar fee to do so ,she got upset about the 100 dollar fee so she started saying she wanted a refund when she's at fault. We will only give her a split box spring for 100 dollars and thats all my company can do for her. Thank you.

Revdex.com:At this time, I have not been contacted by Furniture To Go regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.
This person has no more to say because this person cannot continue to comment without making further statements that are not true.  I am not going to understand how this business can treat good customers any kind of way. I paid for the items I purchased and was going to buy more items. When I applied for credit at this store I was approved for a large sum. So this store has lost a valuable customer.  The store is not going to admit wrong treatment, which leave this in my view unresolved.  Thank you for your assistance in this matter.  Still requesting negative rating. 
Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I reject the answer from Furniture to Go because nothing in the
response is true. I paid for deliver and set up. And I stated that
the interest rate was high and I was told that if I paid the bill
within 3 months I would not have to pay interest. Once I learned that
the finance company was charging me 3 dollars per day I called
Furniture to Go because the Finance company informed me that I must
talk to Furniture to Go to correct the information that would reflect
that I would not have topay interest if paid the bill within 3
months. All phones were made directly after an issue occurred. When
furniture was delivered and no set happened a phone call was made
that night. I learned about the 3 dollars per day on the day after
the furniture was delivered I called to inquire about the information
that I had learned. I was told that the correction would made.
I would not take valuable time to make a complaint if the service
and issues stated were not true. I am learning that this company does
not honor what they say and they refuse to take responsiblity for
treating customers poorly. Now I am considered about others that will
do business with them. I would like a refund for the interest that I
paid and a negative report given to this store.
Thank you for your attention in this matter. 
Regards,
[redacted]

Hi ,hope all is well. We tried to do the delivery, but we couldn't get to her with her time frames, I offered her a refund since she was never around for us to deliver,  i sent my guys to pick up the mattresses and frame we let her use until her bed came in ,but then she tells my guys nevermind...

I want my bed instead of the refund, but we couldn't get a time with her again. As of now she has a twin size mattress ,box spring and a frame ,so until she returns that ,we are pretty much even on the $220 sale.