Forest River

7-11-- Contact was made with Mr [redacted] via telephone [redacted] of [redacted] discussed concerns and both parties agreed [redacted] will be repairing the concernsAs we stood ready at our expense to have Mr***'s travel trailer delivered back to us as soon as possible he asked to wait until after July 26, He has a planned tripMr [redacted] was asked to continue to coordinate with [redacted] on repair process by [redacted] RVI also had a brief conversation with Mr [redacted] to inform we were performing repairs under Customer Accommodation [redacted] RV Service Manager

Initial Business Response / [redacted] (1000, 8, 2016/03/25) */ Contact was made with [redacted] on 3-15- Forest River RV has started communications and working to resolve reported concerns Since the complaint was filed on 3-15-several actions have been taken on Forest Rivers part Hopefully within the next 7-days both parties will have come to an agreement to resolve this complaint filed [redacted] Forest River RV

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.

Revdex.com and [redacted] Thank you for contacting Forest River RV At this time we at Forest River RV ask that you supply us with the complete digit serial no# of the mentioned Sandstorm travel trailerWe would be glad to review all file notes and past concerns with the water heater mentionedWe will respond back to you and also involve your retailing RV dealer and our water heater supplier once we have the needed information Thank You [redacted] Service Manager Forest River RV

We have been in contact with RV Travel World - [redacted] Consumers travel trailer is ready for inspection and pickup at RV Travel World RV - Sacramento, CAFurther communications need to take place between Mr [redacted] and his retail dealerMr [redacted] requested that all communications be done via the Revdex.com website We have followed this method to date [redacted] RV