Flicko's video workshop

Complaint: [redacted]
I am rejecting this response because: After discussing in depth with Mr. [redacted] we decided not to forward any of the records we have as Mr. [redacted] should have access to any of the information pertaining to the accounts his office was collecting on. I did receive the email stating McKenzie, Paul and Assoc. stating they will not make any further attempts to collect on any accounts belonging to Texas OxyCare,INC. I, however have not received any information regarding any accounts that were paid  on or in full.
Regards,
[redacted]

Tx Oxy care response is untrue I spoke with I believe her name was [redacted] yesterday afternoon she sent me a e mail after our conversation and I told her I would look into her concerns

Mr. [redacted],We here at MPA have placed your account on hold please review the documents sent to you via my client. If the debt is not true and correct we will cancel the account. Please e mail your findings after you receive the documents from my client I will personally look into it. Here is my e mail address [redacted]. Thanks, [redacted]President MPA

Hi Ms. [redacted],Good Morning, I am [redacted] I am the [redacted] of McKenzie Paul & Assoc. I do know we were looking to speak with your boyfriend but I am confident that my collector thought that your phone number ending in [redacted] was for your boyfriend. I have since removed your phone number ending...

in [redacted] from the file. Let me assure you McKenzie Paul & Assoc. does  not do in person visits. I do apologize for the mix up on the phone number and if I can be of any help to you in this matter please dont hesitate to contact me. My phone # is [redacted] Thanks,[redacted]McKenzie Paul & Assoc.

Complaint: [redacted]
I am rejecting this response because: My name is [redacted] and on 12/01/2015, I spoke to Mr. [redacted] after several attempts. In our conversation Mr. [redacted] told me he would look into the issue of my office not receiving any of the information we requested. He stated that the server in his office had crashed and all files were lost and any paper information had been destroyed. I had located a couple of reports that I attached to an email that was sent to Mr. [redacted]. He stated he would research the information and I told him I would contact him on 12/04/2015 to touch basis and see if he had been successful in finding anything out to resolve this issue.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I have called Mr. [redacted]'s office and have not been able to speak to him nor has a called been returned. I requested all information pertaining to the accounts submitted to Mr. [redacted] be returned. A TOTAL of $18,629.95 was the amount shown to be placed with this agency. Several clients have called stating they paid the accounts off in full, however we have not been able to clarify the claims as no information was returned to our office. I attached a report from McKenzie Paul & Associations. there are no dates on when this report was generated. Before, I submitted this complaint I called the office of Mr. [redacted] and left a message that as of today 12/01/2015 has not been returned.
Regards,
[redacted]

I did receive a e mail from [redacted] it did have a attachment but it was not a clear copy so I was unable to read it. I asked [redacted] to mail it to me she said she would but I never got it. [redacted] did call me again and said they wanted a e mail from me saying I will not contact any more of there customers for payment and I did comply with that and sent her a e mail. I have never spoke with Mr. [redacted] so all I can do is wait and see if they mail me a report.