First Class Auto Land

I went to FIRST CLASS AUTO LAND on 3/8/to purchase a [redacted] I put down a 2,deposit on the vehicle, so I was able to drive it off of the lot pending bank approvalNone of the banks approved me so I took the car voluntarily back to FIRST CLASS AUTO LAND 4/12/I was told via text message before I did so that my 2,deposit was waiting for me at the dealershipWhen I arrived Dan the Manager refused to return the depositHe stated it was because there were miles added to the vehicleI never signed any documentation explicitly stating what Dan allegedHe said that information is on the bill of sale which I was never givenAlso how can there be a bill of sale when the car was never actually sold to me? What Dan is alleging is not stated on the bill of sale is not on the bill of sale at all.I also do not recall signing any documentation stating I would not get my deposit back if miles were added to the vehicleI have Terry on video saying that Dan a

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I've tried to work through and resolve this matter with First Class Auto to no availI will now be seeking a legal remedy Regards, [redacted]

April 27, 2016Dear Sir or Madame:The consumer purchased the above vehicle on 03/26/Enclosed you will find a copy of the Bill of Sale, on the Bill of Sales is an important "Notice To The Buyer" deposit is non-refundable!The reason the Lenders returned his deal, because his employer could
not be verifiedAll documents have to be verified to satisfy the lenderSo the consumer information was not true.Thank you for your time and consideration to this matter, it is greatly appreciated.Respectfully,Ronen B.President

Dear Sir or Madame:The consumer purchased the car on December 8th The consumer deal included a six months warranty and the warranty is still in effectHowever, the warranty company rejected the claim because the Consumer continue driving on a broken radiator hose, which cause the
vehicle to overheat, enclosed you will find a detail report.We do not owe the consumer anything, and we did not cause the problem.Unfortunately, the consumer was responsible at the time she drove the vehicle.Thank you for your time and consideration to this matterIt is greatly appreciated.Respectfully,Ronen B***PresidentEncl:Inspector Name:Steven R*** Reason For Vehicle towed to this location and we received estimate for engine replacementInspection: Contacted repair shop - spoke with Ron.Ron Stated that coolant and oil intermingled and engine has internal damage.**This same vehicle had claim submitted week ago from *** in PhiladelphiaRepair shop stated that water outlet (thermostat housing) had cracked and car came to theirlocation with no coolant in engineThis prior claim was denied because thermostat housing is not a covered componentRepair shop later called back to advise that engine showed signs of severe overheat and was smoking*** declined to perform diagnostics to determine failure.I need inspector to determine if overheating was caused by failed water outlet housingNeed inspector to confirm overheat damage to engine and oil/coolant intermingle.The engine oil level was overfilled and contaminated with coolant and the coolant system was lowThe intake on this engine does not have coolant passing through it so I assumed the head gasket failedTo check this I removed the degas bottle pressure cap and observed the system was blowing exhaust fumes out of it with the engine was runningThis substantiates the head gasket failedUpon further inspection I found the thermostat housing had been recently replacedBased on the residue and debris buiin the housing area it appeared it had been leaking for a long period of timeIt also appeared someone had recently replaced the one of the ignition coils for a engine misfire condition.Inspector's Opinion of Cause of Failure:Based on my findings it is my opinion the thermostat gasket failed which resulted in engine overheat condition and subsequent head gasket failure.Inspector: Steven R***

I went to FIRST CLASS AUTO LAND on 3/8/to purchase a *** *** *** ***I put down a 2,deposit on the vehicle, so I was able to drive it off of the lot pending bank approvalNone of the banks approved me so I took the car voluntarily back to FIRST CLASS AUTO LAND 4/12/I was told via text message before I did so that my 2,deposit was waiting for me at the dealershipWhen I arrived Dan the Manager refused to return the depositHe stated it was because there were miles added to the vehicleI never signed any documentation explicitly stating what Dan allegedHe said that information is on the bill of sale which I was never givenAlso how can there be a bill of sale when the car was never actually sold to me? What Dan is alleging is not stated on the bill of sale is not on the bill of sale at all.I also do not recall signing any documentation stating I would not get my deposit back if miles were added to the vehicleI have Terry on video saying that Dan a

I have brought this car from the dealer December 8thThat same night the lights on my head board went out so I couldn't see my speedometerDecember 10th I brought it back for Sunny to take a look at it he said it was nothing he could do but he would do my inspectionSo I thought that's just what happens to carsMarch 20thA little over months later my car breaks down and they said I need a new engineI take it back to the dealer because I only had it for months and they didn't even touch my car until I called the lending holderAfter they spoke with the lending holder now they want to work and try and call the warranty company for a new engine which took another weekI asked to speak to the owner on two occasions and he was never thereI spend a total of over $2,on a all in months that don't even move

May 12th 2016Dear Sir or Madame:Please be advised that, [redacted] signed each and every document for the Lenders, at First Class Auto Land Inc.NO ONE AT FIRST CLASS AUTO LAND INC SIGNED ANY OF [redacted] document. [redacted] knows this is the truth. First Class Auto Land Inc is extremely truthful in this matter. [redacted] financial deals were rejected by two Lenders. The paper work could not be completed, and did not satisfy the Lenders. [redacted] deal was return from the Lenders.First Class Auto Land made every attempt to inform [redacted]. Because of the mileage and use of the 09 [redacted], there will be no refund to [redacted].Thank you for your time and consideration to this matter. It is greatly appreciated.Respectfully,Ronen B.President

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
I've tried to work through and resolve this matter with First Class Auto to no avail. I will now be seeking a legal remedy.
Regards,
[redacted]