Financial Recovery Consultants

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below On July 14, we started with this company in hopes that they could assistant us with collections of our out standing balance from clients I submitted files and cases to the company and I discussed with MrS [redacted] that is it a problem at any time that we discontinue service if we choose too and he said no it's no problem On July 15, I had sent one to [redacted] ( [redacted] ) and I called her to let her know NOT to put Charles C [redacted] in the system because I would be deal with them myself [redacted] ,who is no longer with the company, said she would take care of it and take them off the list [redacted] however did not take it out of the system so this being the only one that was collected through our agency Since we started with FRC our company has only received ONE payment in the amount of $from all the collections that FRC has collected So in the matter of eight months and funds being collected then why is only one check being sent to us which as back in There was a September check that was suppose to be sent out to us and this check was lost in the mail We have repeatedly asked MrS [redacted] to send this check back out on December 15, and I had his word that we would receive this check however no check was mailed I have spoken to MrS***'s assistant Kristie E [redacted] or Chrissie, Monica, and Veronica as well several times about these matters No funds have been accepted on our behalf after this initial mix up from the negligence on [redacted] So if other clients said they have sent us money they have not.We have not sent any further clients to FRC due to no prove results on their behalf and constant lies For example, Veronica called on March 1, about Saquan I***stating that he said he had paid his balance to us directly which is not true We have not spoken to MrI [redacted] in over years now Veronica was suppose to have MrS***to call me back on March 2, and he did not call us back I have repeated called and asked for a resolution to this matter but there has not been any as of this date.I spoke to Veronica on March 9, and she hung up on me and I repeatedly called back several times and no one answered the phone (during office hours) or if they did they disconnected the call immediately So I would personally like to know where this money is that has been collected and why we only received one payment to date after months of collections.We are dissatisfied with this company and I did email MrS [redacted] to cease and desist all activity on March 9, All further payments need to be sent to our company only because they are collectingfunds on our behalf and not sending the money to us I would like to send a letter to all clients to contact our office directlyProof will be attached Regards, [redacted]

To whom it may concern:Financial Recovery ConsultantsLLC (FRC), finds that dispute absolutely outrageous and without meritFRC has worked vigorously to collect on bad debts in behalf of [redacted] ***, while all accounts were not collectable or confirmed as a valid debt, there were a number of payments that were in fact collectedThe debtors of [redacted] were placed on a payment arrangement by FRC and given clear instructions by our collection associates to pay FRC’s client proposal and client acknowledgement, it is written and agreed to by our clients [redacted] that all clients must advise the agency of all direct payments received in order for the agency to offset the agency fees from the client fees, submitting any funds that may possibly remain outstandingTo date several customers have advised out collection associates of payments that were made directly to [redacted] ***, additionally these same customers have advised they were instructed by [redacted] to send all payments to her in an apparent effort to avoid paying the agencies feelFinancial Recovery Consultants has spoken with [redacted] on several occasions requesting a full accounting of direct payments received by her office in order to perform an offset of what has been collected by the agency from what’s been collected by [redacted] ***, which she refused on numerous occasionsUntil we received a full status report from our client it makes it completely impossible to d determine what customers have paid their accounts in full, closed their accounts due to paid prior or customers making monthly payments yet still have remaining balancesFurthermore, customers currently reported to the credit bureau will remain reported until we have validated their accounts as paid in full by the customerWe urge your assistance in obtaining the information necessary to update our customer account balance, removed any unnecessary derogatory credit reporting and to close any accounts validated as paid in fullWithout full c***ation from the client this matter will remain open.Thank you in advance for your anticipated c***ation,

To whom it may concern:Financial Recovery ConsultantsLLC (FRC), finds that
dispute absolutely outrageous and without meritFRC has worked vigorously to
collect on bad debts in behalf of *** *** ***, while all accounts were not
collectable or confirmed as a valid debt, there were a number of
payments that
were in fact collectedThe debtors of *** *** *** were placed on a payment arrangement
by FRC and given clear instructions by our collection associates to pay FRC’s
client proposal and client acknowledgement, it is written and agreed to by our
clients *** *** *** that all clients must advise the agency of all direct payments
received in order for the agency to offset the agency fees from the client
fees, submitting any funds that may possibly remain outstandingTo date
several customers have advised out collection associates of payments that were
made directly to *** *** ***, additionally these same customers have
advised they were instructed by *** *** to send all payments to her in an
apparent effort to avoid paying the agencies feelFinancial Recovery
Consultants has spoken with *** *** on several occasions requesting a full
accounting of direct payments received by her office in order to perform an
offset of what has been collected by the agency from what’s been collected by
*** *** ***, which she refused on numerous occasionsUntil we received a
full status report from our client it makes it completely impossible to d determine
what customers have paid their accounts in full, closed their accounts due to
paid prior or customers making monthly payments yet still have remaining
balancesFurthermore, customers currently reported to the credit bureau will
remain reported until we have validated their accounts as paid in full by the
customerWe urge your assistance in obtaining the information necessary to
update our customer account balance, removed any unnecessary derogatory credit
reporting and to close any accounts validated as paid in fullWithout full c***ation
from the client this matter will remain open.Thank you in advance for your anticipated c***ation,

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Financial Recovery Consultants, LLC regarding complaint ID
***
Regards,
*** ***

To whom it may concern:Financial Recovery Consultants. LLC (FRC), finds that
dispute absolutely outrageous and without merit. FRC has worked vigorously to
collect on bad debts in behalf of [redacted], while all accounts were not
collectable or confirmed as a valid debt, there were a...

number of payments that
were in fact collected. The debtors of [redacted] were placed on a payment arrangement
by FRC and given clear instructions by our collection associates to pay FRC’s
client proposal and client acknowledgement, it is written and agreed to by our
clients [redacted] that all clients must advise the agency of all direct payments
received in order for the agency to offset the agency fees from the client
fees, submitting any funds that may possibly remain outstanding. To date
several customers have advised out collection associates of payments that were
made directly to [redacted], additionally these same customers have
advised they were instructed by [redacted] to send all payments to her in an
apparent effort to avoid paying the agencies feel. Financial Recovery
Consultants has spoken with [redacted] on several occasions requesting a full
accounting of direct payments received by her office in order to perform an
offset of what has been collected by the agency from what’s been collected by
[redacted], which she refused on numerous occasions. Until we received a
full status report from our client it makes it completely impossible to d determine
what customers have paid their accounts in full, closed their accounts due to
paid prior or customers making monthly payments yet still have remaining
balances. Furthermore, customers currently reported to the credit bureau will
remain reported until we have validated their accounts as paid in full by the
customer. We urge your assistance in obtaining the information necessary to
update our customer account balance, removed any unnecessary derogatory credit
reporting and to close any accounts validated as paid in full. Without full c[redacted]ation
from the client this matter will remain open.Thank you in advance for your anticipated c[redacted]ation,

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Financial Recovery Consultants, LLC regarding...

complaint ID [redacted].
Regards,
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.On July 14, 2015 we started with this company in hopes that they could assistant us with collections of our out standing balance from clients.  I submitted files and cases to the company and I discussed with Mr. S[redacted] that is it a problem at any time that we discontinue service if we choose too and he said no it's no problem.  On July 15, 2015 I had sent one to [redacted] ([redacted]) and I called her to let her know NOT to put Charles C[redacted] in the system because I would be deal with them myself.  [redacted],
who is no longer with the company, said she would take care of it and take them off the list.  [redacted] however did not take it out of the system so this being the only one that was collected 
through our agency.  Since we started with FRC our company has only received ONE payment in the amount of $346.45 from all the collections that FRC has collected.  So in the matter of 
eight months and funds being collected then why is only one check being sent to us which as back in 2015.  There was a September 2015 check that was suppose to be 
sent out to us and this check was lost in the mail.  We have repeatedly asked Mr. S[redacted] to send this check back out on December 15, 2015 and I had his word that we 
would receive this check however no check was mailed.  I have spoken to Mr. S[redacted]'s assistant Kristie E[redacted] or Chrissie, Monica, and Veronica as well several times about these matters.  
No funds have been accepted on our behalf after this initial mix up from the negligence on [redacted].  So if other clients said they have sent us money they have not.
We have not sent any further clients to FRC due to no prove results on their behalf and constant lies.  For example, Veronica called on March 1, 2016 about  Saquan I[redacted]
stating that he said he had paid his balance to us directly which is not true.  We have not spoken to Mr. I[redacted] in over 2 years now.  Veronica was suppose to have Mr. S[redacted]
to call me back on March 2, 2016 and he did not call us back.  I have repeated called and asked for a resolution to this matter but there has not been any as of this date.
I spoke to Veronica on March 9, 2016 and she hung up on me and I repeatedly called back several times and no one answered the phone (during office hours) or if they did they disconnected 
the call immediately.  So I would personally like to know where this money is that has been collected and why we only received one payment to date after 8 months of collections.
We are dissatisfied with this company and I did email Mr. S[redacted] to cease and desist all activity on March 9, 2016.  All further payments need to be sent to our company only because they are collecting
funds on our behalf and not sending the money to us.  I would like to send a letter to all clients to contact our office directly. 
Proof will be attached.  
Regards,
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
On July 14, 2015 we started with this company in hopes that they could assistant us with collections of our out standing balance from clients.  I submitted files and cases to the company and I discussed with Mr. S[redacted] that is it a problem at any time that we discontinue service if we choose too and he said no it's no problem.  On July 15, 2015 I had sent one to [redacted]) and I called her to let her know NOT to put Charles C[redacted] in the system because I would be deal with them myself.  [redacted],who is no longer with the company, said she would take care of it and take them off the list.  [redacted] however did not take it out of the system so this being the only one that was collected through our agency.  Since we started with FRC our company has only received ONE payment in the amount of $346.45 from all the collections that FRC has collected.  So in the matter of eight months and funds being collected then why is only one check being sent to us which as back in 2015.  There was a September 2015 check that was suppose to be sent out to us and this check was lost in the mail.  We have repeatedly asked Mr. S[redacted] to send this check back out on December 15, 2015 and I had his word that we would receive this check however no check was mailed.  I have spoken to Mr. S[redacted]'s assistant Kristie E[redacted] or Chrissie, Monica, and Veronica as well several times about these matters.  No funds have been accepted on our behalf after this initial mix up from the negligence on [redacted].  So if other clients said they have sent us money they have not.We have not sent any further clients to FRC due to no prove results on their behalf and constant lies.  For example, Veronica called on March 1, 2016 about  Saquan I[redacted]stating that he said he had paid his balance to us directly which is not true.  We have not spoken to Mr. I[redacted] in over 2 years now.  Veronica was suppose to have Mr. S[redacted]to call me back on March 2, 2016 and he did not call us back.  I have repeated called and asked for a resolution to this matter but there has not been any as of this date.I spoke to Veronica on March 9, 2016 and she hung up on me and I repeatedly called back several times and no one answered the phone (during office hours) or if they did they disconnected the call immediately.  So I would personally like to know where this money is that has been collected and why we only received one payment to date after 8 months of collections.We are dissatisfied with this company and I did email Mr. S[redacted] to cease and desist all activity on March 9, 2016.  All further payments need to be sent to our company only because they are collectingfunds on our behalf and not sending the money to us.  I would like to send a letter to all clients to contact our office directly. Proof will be attached.  
Regards,
[redacted]

DON'T TRUST THIS COMPANY!! My family's small business hired them at the start of the year, Janurary 2016, to collect on two different accounts and while it is confirmed that those accounts have been paying FRC, we have never seen a dime. Now they are completely unreachable as all of their phone numbers have been disconnected and no one is responding to any of our other attempts to contact them. THIS COMPANY IS A HUGE SCAM!!! We will never be using them again and I am going to make sure that I write as many reviews and post in as many places as possible to ensure that they are not able to take advantage of other people the way they took advantage of us.

Review: ON 3/19/2014 I SUMITTED ASSIGNMENT FORM TO F.R.C. FOR COLLETIONS. AS THE MONTHS ROLL BY I WOULD CALL TO GET UP DATES ON COLLECTIONS. TYRONE G[redacted] TOLD ME THAT DAWN HAD STARTED MAKING PAYMENTS AND A CHECK WOULD BE MAIL OUT TO ME WITH IN A FEW WEEKS. EVERY MONTH FOR THE NEXT 7 MONTHS I CALLED AND ASKED ABOUT CHECK. MR. G[redacted] TOLD ME THAT THEY GOT ME CONFUSED WITH ANOTHER COMPANY(MORE THAN ONCE), THEN ANOTHER TIME BLAMED IT ON THE GIRLS WORKING FOR HIM ( MORE THAN ONCE) AND ON THE ACCOUNTANT MANY TIMES. EVERY TIME I CALLED IT WOULD BE ONE EXCUSE AFTER ANOTHER. IN THE PROCESS HE TOLD ME THAT THEY OWED ME ANOTHER CHECK NOW BESIDES THE OTHER ONE FOR $487.00. SO IN OCTOBER HE FINALY MAILS ME A CHECK FOR $487.00 BUT IT FELL OUT OF MY POCKET WHILE BURNING LEAVES AT MY LAKE PROPERTY. SO G[redacted] AFTER 3 MONTHS OF CALLING HIM, HE MAILED IT OUT AND THE NEW CHECK WOULD NOT CASH AT THE BANK IN FEB. 2016 UPON RECEIVING IT. FOR THE LAST 3 MONTHS EVERY TIME I CALL ITS THE SAME OLD BLAME GAME AND HE'S MAILING IT OUT THE NEXT DAY. NEVER COMES IN THE MAIL. AND HE STILL HASN'T MAILED THE OTHER CHECK EITHER. SHOULDN'T TAKE OVER A YEAR TO GET 2 CHECKS AND WHEN I FINALLY GET A CHECK IT BOUNCES.Desired Settlement: LIKE TO GET MONIES OWED TO ME WITH OUT THE CHECKS BOUNCING AT THE BANK.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Financial Recovery Consultants, LLC regarding complaint ID [redacted].

Regards,

Review: We signed up with this company July 2015 for collections of bail bonding monies outstanding from clients. This company said they specialize in collections with bail bonding and we started sending them clients. They are collecting funds every month from clients however we have only received one payment in July 2015. As of today, no one will answer my phone calls nor will return phone calls. We are owed money from defendants they have been collecting money from and NEVER seem to have the funds. I have spoken with Tom S[redacted] (owner), Chrissie and Veronica about this situation and no one ever has an answer. This company needs to be shut down immediately.Desired Settlement: We would like to cease and desist immediately that this company does NOT work on our behalf to collect money from our clients. We would like monies owed to our company to be sent to us immediately.

Business

Response:

To whom it may concern:Financial Recovery Consultants. LLC (FRC), finds that

dispute absolutely outrageous and without merit. FRC has worked vigorously to

collect on bad debts in behalf of [redacted], while all accounts were not

collectable or confirmed as a valid debt, there were a number of payments that

were in fact collected. The debtors of [redacted] were placed on a payment arrangement

by FRC and given clear instructions by our collection associates to pay FRC’s

client proposal and client acknowledgement, it is written and agreed to by our

clients [redacted] that all clients must advise the agency of all direct payments

received in order for the agency to offset the agency fees from the client

fees, submitting any funds that may possibly remain outstanding. To date

several customers have advised out collection associates of payments that were

made directly to [redacted], additionally these same customers have

advised they were instructed by [redacted] to send all payments to her in an

apparent effort to avoid paying the agencies feel. Financial Recovery

Consultants has spoken with [redacted] on several occasions requesting a full

accounting of direct payments received by her office in order to perform an

offset of what has been collected by the agency from what’s been collected by

[redacted], which she refused on numerous occasions. Until we received a

full status report from our client it makes it completely impossible to d determine

what customers have paid their accounts in full, closed their accounts due to

paid prior or customers making monthly payments yet still have remaining

balances. Furthermore, customers currently reported to the credit bureau will

remain reported until we have validated their accounts as paid in full by the

customer. We urge your assistance in obtaining the information necessary to

update our customer account balance, removed any unnecessary derogatory credit

reporting and to close any accounts validated as paid in full. Without full c[redacted]ation

from the client this matter will remain open.Thank you in advance for your anticipated c[redacted]ation,

Consumer

Response:

I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

On July 14, 2015 we started with this company in hopes that they could assistant us with collections of our out standing balance from clients. I submitted files and cases to the company and I discussed with Mr. S[redacted] that is it a problem at any time that we discontinue service if we choose too and he said no it's no problem. On July 15, 2015 I had sent one to [redacted]) and I called her to let her know NOT to put Charles C[redacted] in the system because I would be deal with them myself. [redacted],who is no longer with the company, said she would take care of it and take them off the list. [redacted] however did not take it out of the system so this being the only one that was collected