Euro-Rite Cabinets

If you're looking for a good product at a reasonable price along with timely delivery and customer service then I strongly suggest you look elsewhere I renovated my entire house and the kitchen was supposed to be the last and best feature of my houseI took a lot of time choosing a cabinet and company and boy was I wrongI ordered my kitchen cabinets from Eurorite through Rona on November 12, Today is April 2, and I still have NOT received all of my ordered cabinets to be able to do the install and I have now been without a kitchen since December 18, So here's a breakdown of the timeline November 12, - ordered cabinets - even though Eurorite states a 2-week delivery time, as it was close to Xmas it wouldn't ship until December I was totally fine with thatThat meant I could install the kitchen the weekend of Dec YAY! Dec - plumber relocated the water lines for new island Dec - electrician relocated electrical for new island Delivery truck broke down en-route so cabinets didn't arrive into Rona until Dec Not a problem I will pick them up after Xmas and get them installed As Eurorite charges $to deliver to your home, I have a truck so decided to pick them up from rona myself Dec 30, - picked up the cabinets took trips but got them home and into the dining room safely Too exhausted to unpack so waited til next morning Dec 31- unwrapped cabinetsSo excited! I ordered the chocolate pear cypressAll of the door and drawer fronts were severely under sprayed to the point where you could see the wood through the sprayHorribleAND Eurorite also shipped two different finishes which were not even close to being the sameI was devastated I took photos and sent them to my kitchen lady at Rona January 4, - rona emails me agreeing they are horrible and both Eurorite and Rona managers have been notifiedI have been told not to worry they'll make it right January - got an email stating Eurorite has ordered new drawer and door fronts and replacement pieces for all the wrong pieces they sent January - new replacement pieces are finally hereEurorite sent a sales rep to my home to manually replace all the door and drawer frontsRona rep also came outTook hoursThen we realized Eurorite had once again miss ordered and shipped the wrong size wine racks Arghhh January - notified new wine racks have been ordered on a rush February - notified new replacement wine racks are in February - finally got my installer back in to do the installThis is when we noticed the cabinet over the microwave was again NOT the right finish and the fridge side panel was not 90" as ordered and one of the upper cabinet door fronts that the rep had actually replace was damaged Install again put on hold February - rona ordered the replacement pieces on a rush again March - received email stating pieces being shipped march should take 3-days to come in March - received email not all parts in yet, some are March - received email rest of parts are shipping March Again, should take 3-days April - received email stating they didn't actually ship til March Through all of this I have not heard from Eurorite at all I paid for a product and still have not received what I ordered and paid for and Eurorite simply could care less

If you're looking for a good product at a reasonable price along with timely delivery and customer service then I strongly suggest you look elsewhere. I renovated my entire house and the kitchen was supposed to be the last and best feature of my house. I took a lot of time choosing a cabinet and company and boy was I wrong. I ordered my kitchen cabinets from Eurorite through Rona on November 12, 2015. Today is April 2, 2016 and I still have NOT received all of my ordered cabinets to be able to do the install and I have now been without a kitchen since December 18, 2015. So here's a breakdown of the timeline.
November 12, 2015 - ordered cabinets - even though Eurorite states a 2-4 week delivery time, as it was close to Xmas it wouldn't ship until December 14. I was totally fine with that. That meant I could install the kitchen the weekend of Dec 19. YAY!
Dec 16 - plumber relocated the water lines for new island
Dec 17 - electrician relocated electrical for new island
Delivery truck broke down en-route so cabinets didn't arrive into Rona until Dec 22. Not a problem. I will pick them up after Xmas and get them installed. As Eurorite charges $300.00 to deliver to your home, I have a truck so decided to pick them up from rona myself.
Dec 30, 2015 - picked up the cabinets took 3 trips but got them home and into the dining room safely. Too exhausted to unpack so waited til next morning.
Dec 31- unwrapped cabinets. So excited! I ordered the chocolate pear cypress. All of the door and drawer fronts were severely under sprayed to the point where you could see the wood through the spray. Horrible. AND Eurorite also shipped two different finishes which were not even close to being the same. I was devastated. I took photos and sent them to my kitchen lady at Rona.
January 4, 2016 - rona emails me agreeing they are horrible and both Eurorite and Rona managers have been notified. I have been told not to worry they'll make it right.
January 7 - got an email stating Eurorite has ordered new drawer and door fronts and replacement pieces for all the wrong pieces they sent.
January 19 - new replacement pieces are finally here. Eurorite sent a sales rep to my home to manually replace all the door and drawer fronts. Rona rep also came out. Took 5 hours. Then we realized Eurorite had once again miss ordered and shipped the wrong size wine racks. Arghhh
January 21 - notified new wine racks have been ordered on a rush
February 16 - notified new replacement wine racks are in
February 29 - finally got my installer back in to do the install. This is when we noticed the cabinet over the microwave was again NOT the right finish and the fridge side panel was not 90" as ordered and one of the upper cabinet door fronts that the rep had actually replace was damaged . Install again put on hold
February 29 - rona ordered the replacement pieces on a rush again.
March 1 - received email stating pieces being shipped march 14 should take 3-5 days to come in
March 17 - received email not all parts in yet, some are.
March 22 - received email rest of parts are shipping March 23. Again, should take 3-5 days
April 1 - received email stating they didn't actually ship til March 30

Through all of this I have not heard from Eurorite at all.

I paid for a product and still have not received what I ordered and paid for and Eurorite simply could care less.