Efreedom

Efreedom agreed March 17, 2020 to a refund. Since then there has been no action taken to process the refund. See attached documentation
April 17, 2020
Revdex.com

In October of 2019 I purchased a program from Efreedom. After following the steps provided, I was deactivated by ***, the reason was being linked to an account not authorized to sell. Coincidentally, this happened as Efreedom used account access on my behalf. Efreedom enlisted a 3rd party agency to appeal the *** deactivation. I followed all instructions provided, yet still to this day have not had a response. That being said, it between me and ***. What I am addressing here is with Efreedom.
Below is a history of correspondence between Efreedom and myself requesting a refund, as the program is geared for selling on ***, which, apparently is not for everyone. My account is still deactivated. After multiple times of reaching out, I finally got the attention of Ashlee J, who told me she is the sole decision maker.
She agreed, as you will see below to refund a portion of my money. At the time of the offer I felt it was not really a fair offer, but to put it behind me I accepted it. Thinking that it would be over. So, now she is not responding to emails anymore. It's been over a month of waiting for her to reply. And therefore, I feel it's time to take the next step in getting Efreedom to follow thru with their agreement.

Below are copies of the email exchanges.
Mon 4/13/2020 10:04 PM
Are you going to provide me with an update? It's been about a month now.

From: ***
Sent: Tuesday, April 7, 2020 9:00 AM
To: ***
Subject: RE: FW: eFreedom: Request for Out of Warranty Refund

It's been over a week since the last update on this. I would appreciate you getting this finalized. 10 days ago you stated "next few days". That was 10 days ago, so now approaching a few weeks.

From:***
Sent: Friday, March 27, 2020 6:23 AM
To: ***
Subject: Re: FW: eFreedom: Request for Out of Warranty Refund

***. Yes- your out of warranty partial refund is being processed. We apologize for the delays. We will have Terms for you to sign in the next few days to release the funds and then we'll send a receipt.
Again- we apologize for the longer than normal finish on this.
Ashlee

On Thu, Mar 26, 2020 at 3:26 PM *** wrote:
What is the update to this?

On Tue, Mar 17, 2020 at 8:01 PM Ashlee J wrote:
***, Legal is putting the Out of Warranty Partial Release together for you. Our offices have been preparing to set up remote offices due to current issues.
I will reach out to them in the morning to get a status and update. Once the docs are signed they will release the agreed upon funds.
I appreciate your patience.
Ashlee

On Tue, Mar 17, 2020 at 8:18 PM *** wrote:
What update can you provide in regard to the refund you agreed to send?

Thank you,

From: ***
Sent: Tuesday, March 10, 2020 1:19 PM
To: Ashlee J
Subject: Re: Confirm Call Time

I work until 5:30 cst. So anytime after that works for me.

On Tue, Mar 10, 2020 at 1:06 PM Ashlee J wrote:
***,
Let's get on a call and come to an agreement tomorrow. Please confirm the exact time for me., I have alot of meetings and just need to confirm the day and time that works best for your schedule.
Thanks so much.

On Wed, Mar 4, 2020 at 7:22 PM *** wrote:
After this time your time again is fine

On Wed, Mar 4, 2020 at 6:21 PM Ashlee J wrote:
***, thanks for emailing this over. I need to review it in more depth. Can we talk tomorrow afternoon?
Let me know what time works for your schedule.
Thanks for taking the time to map this out.
Ashlee

On Tue, Mar 3, 2020 at 10:48 PM

I was scammed out of $14,000 by Efreedom.
On August 18th, 2019 I purchased 2 tickets for $595 and attended eFreedom's 3-Day Live Workshop September 6th-8th, 2019. At the end of the 3-Day Live Workshop I purchased eFreedom's Diamond Package which was split with my partner for $25,000 ($12,500 +$12,500) and I paid an extra $1,500 for 225 unknown products that were supposed to be worth $3,000. I was bamboozled into destroying my credit score and going an extra $4,000 in debt by another company that was part of the eFreedom's seminar to scam the system by applying for credit cards on my behalf in order to pay for eFreedom's Diamond package. In the Diamond package which is eFreedom's most expensive package includes: (2) immersion, Trade show Experience, (1) Year Fulfilment Center (FBA packaging), (1) Year Source Master Software, (10) 1 on 1 Coaching sessions, (1) Year eLibrary Access, (2) Day Private Label Mastermind, (1) Year Elite Coaching Hotline, (12) Months Deal Review Department, (1) Business Entity Setup, 225 products worth $3,000. The only Diamond package products I received were the: (2) Day Immersion, (5) 1 on 1 Coaching Sessions, eFreedom Elite Wholsalers, (1) Source Master Software. To which I've found no value in any of it.
I have called the hotline multiple times only to not have my questions answered and told that they'll get back with me and never do. Through a phone conversation with one of the hotline guys I learned that he was hired only a month ago.
When speaking with my coach I can tell that he is not qualified to coach me due to his lack of answers to seemingly simple questions. I also learned that he has only been with eFreedom for 6 months and just starting his *** business after years of not having one. Thanks for your h***ty Sean. I was promised 225 bonus products worth $3,000 that I purchased separately for $1500 but I've only made $300 with 11 products left to sell. I felt pressured and helpless in the original seminar sales process. eFreedom would not take no for an answer. They made me feel good only to trap me into purchasing their product. They allowed me and*** to split the Diamond package but it has been nothing but a stressful experience. I have learned nothing of value on my coaching calls. I have not found any products to sell throughout this whole holiday season which was one of eFreedom's biggest sales pitch. There are numerous contradictions throughout eFreedom's sales seminars, coaching, and 2 day immersion. They include the use of their warehouse for $4,000 a year but yet I'm being told at the 2 day immersion and by my coach Sean not to use it because it takes too much time and it's not worth it.

I emailed eFreedom December 23rd, 2019 and expressed my concerns with the company and services. I was contacted back by Ashlee J from eFreedom stating that she would like to speak on a recorded phone line to get a better understanding of my concerns, which I reluctantly agreed.
While speaking with Ashlee on January 16th, 2020 on a recorded call she talked down on me, dominated the conversation by intimidation, raised her voice while talking over me. When I asked if I could speak without interruption, she flat out told me no! I felt very intimidated, so I terminated the call. I'm no one's punching bag! During the same phone conversation Ashlee claimed that My partner was still using the services, that was a lie! My partner explained to efreedom that she was moving to Africa in a couple months and that we still wanted to partner up and they said that was fine. We were led to believe that she could run her store from Africa while I was in the United States. That was a lie and my partners store was shut down by *** because they stated that the 225 products efreedom added to the account were counterfeits and suspened it.
The last time I reached out to Ashlee J was January 30th, 2020 via email to no avail. I've filed complaints with the Minnesota and Florida attorney generals and eFreedom has failed to reply.

did not provide services as required .gave false information on how much income one could receive .information was not given in a clear manner .

IN AUGUST 2019 I SIGNED UP TO ATTEND AWORK SHOP HELD BY eFREEDOM AT THE DOUBLE TREE HOTEL IN NYC THE DATES AUGUST 2 /3/4/2019 FROM 9 -5 I PAID TO ATTEND THE 3 DAY WORK SHOP 300.00 DOLLARS.AFTER ATTENDING THE SO CALLED "KICKSTARTER 3 DAY WORK SHOP
DURING THIS TIME I WAS TOLD THAT THE FOLLOWING ITEMS WOULD BE MADE AVAILABLE TO START YOUR BUSINESS. THIS WAS A COME ON TO GET YOU TO SIGN UP FOR MORE EXPENSIVE COURSE THAT WAS DISCOUNTED DOWN FROM$7995.00 TO $2,500.00FOR THIS I WOULD HAVE ACESS TO (1)YEAR SOURCE MASTER SOFTWARE NEVER RECEIVED IT (12) MONTHS eLIBRARY
AS WELL AS A 2 DAY IMMERISION CLASS ,I SIGNED UP FOR THIS TO ATTEND ON 9/14/15 2019 NEVER HEARD FROM THEM .
AFTER ATTENDING ALL OF THESE MEETINGS FOLLOWING THE INSTRUCTIONS I WAS GIVEN AND SIGNING ON WITH AMAZON I DID MAKE ANY MONEY DID NOT HEAR FROM THE SO CALLED COACH
AFTER FOLLOWING THE INFO THE GAVE ME ISENT MERCHANDISE TO AMAZON FULLFILMENT CENTER AND RAN INTO PROBLEMS
WITH SELLING THE MERCHANDISE AND HAVE LOST $365.00 FROM THAT SITUATION. IHAVE DOCUMENTAION BUT ONLY BE ABLE TO FAX UNFORTUNATELY.

This is a formal complaint for Breach of Agreement, Abuse of my***'a Seller's Account, and False Advertising. Please see attached documents.
This is a formal complaint for Breach of Agreement, Abuse of my***'a Seller's Account, and False Advertising. I am requesting for a full refund of my Diamond Membership in the amount of $24,995.00 from eFreedom effective immediately. Please see my attached documentation.

eFreedom profitable steps to selling on***: qualified to sell product; ROI (Return on Investment) 20% or greater; Seller's Rank and Product Trending; Number of FBA Sellers; 1 month supply based on number of FBA sellers in the Buy Box (for just starting out with selling on***).

eFreedom agreed to and failed to drop 225 products into my*** Seller's Account that meets their profitable steps to selling on***. There was no cost limitations to the 225 products and it appears that products are being dropped into my account just to make 225 products, not based on eFreedom's profitable steps to selling on***.

eFreedom putting products into my*** account that does not meet their profitable steps to selling on*** and putting products into my*** account after having been instructed not to do so, because the products do not meet eFreedom's profitable steps to selling on***.

eFreedom is falsely advertising because they are not following their profitable steps to selling on*** by dropping any products into my*** Seller's Account to meet the 225 products.

eFreedom has failed to re-supply my*** Seller's Account, in a timely manner, with the products that have sold out and the requested quantities based on sales, having not received 225 products.

eFreedom agreed to and failed to supply tickets to requested trade show prior to me having to secure my own tickets.

efreedom agreed to and failed to supply coaching calls according to their guidelines: confirmed coaching calls scheduled not being followed and no adequate notice given for changes; coaching calls are to be for 45 minutes to 1 hour, unless mutually agreed upon to go over time limit.

Jason B was instructed in emails and verbally communicated to over the telephone several times to not put products into my*** Seller's Account that does not meet the eFreedom profitable steps to selling on***. Because of his negligence, I have incurred additional fees from***: storage fees and disposal fees.

Jason B was instructed on January 3, 2020 to not put the following product into my*** Seller's Account because it does not meet the eFreedom profitable steps to selling on***: 4SGM UPD Nickelodeon JoJo Siwa Microphone - Sing Along & Echo - No Batteries UPC: *** EAN: 0***. On this date, no shipping order had been created or was to be created: ROI (Return on Investment) below 20%; Product sales 1 every 3 days; Quantity exceeded 1 month supply ). 104 units of this product was placed into my*** Seller's Account after being instructed to not send this product on January 3, 2020. Please see the attached documentation.

No product is to be dropped into my*** Seller's Account that does not meet the eFreedom profitable steps to selling on***.

Reasonable Request: I request a full refund of my Diamond Membership in the amount of $24,995.00 from eFreedom effective immediately.

Thank you for your immediate attention to this serious matter of concern and for responding in a timely manner.

False Promises, Unsatisfactory Services, taking advantage of people
How they advertised themselves.. YOUR EDGE TO ECOMMERCE SUCCESS.. but now there is no success, but DEBT. My husband and I enrolled in Efreedom's "Diamond Package" on 4/28/19 that is worth $25,000,PLUS they also asked us to get a funding from their onsite third party loan company that we don't know will charge us $3,500. I got approved $30,000 business credit, and Efreedom get the $20,000 remaining balance that I have in this business credit card (Paid $5,000 for initial down payment). Now the DEBT BECOMES $28,500. Promised us success in online selling (third party seller on ***), but never happened. On June 30th, *** suspended our account. Prior to that, since day 1 that we opened our account, NO ONE from Efreedom called to check on our account if it is doing good and can continue to sell. Two of their staff also told me that the reason for the suspension might be because we opened our account during the 3 day workshop (as what we are told to do so), and all of the students has the same IEP address during that time. That might look so suspicious to ***. For the price we pay, we asked ourselves.. Are we really getting what we paid for? Emailed Efreedom right away, but you really have to wait for them to reply. Done first appeal ON MY OWN. No luck. A staff from Efreedom replied after days, gave me a draft to follow, did it right away with attachments of documents they asked me to send, did sent it. Still not enough. The VP of Efreedom A, told me that "Efreedom doesn't have control on ***.." So now what? I have $4,000 worth of products in my *** Seller Account, and after Efreedom get us into this kind of "WORK FROM HOME BUSINESS", get our money, the VP will just say they don't control ***. But sure they can PREVENT this from happening, if they only focused on checking on our seller account and how we are doing, what are the things we already did and things we still need to do like the Legal Entity that we missed because no one told us that we should get it, this could have been prevented in the first place.
One instance I remember that I called the hotline, I talked to Peter *** (also my coach), I asked him a simple question on how to put UPC (Universal Product Code)in a product that is not yet listed on ***,he asked me to do the arbitrage first.. I insisted to still seek for the answer and continue to ask.. I was so shocked when all of a sudden he yelled at me simply because he don't know the answer. Waiting for him to apologize for being disrespectful, but nothing.
THE SERVICES THAT EFREEDOM PROVIDES US HAS NO PATH TO SUCCESS, BUT MORE DEBT.
Now, almost 4 months have passed and my account is still suspended. They gave me a new coach to help when its already too late. They still can't find ways. Efreedom wants me to send another appeal, but after what happened, I don't think I can trust Efreedom anymore.
I emailed the VP A about our decision of withdrawing and wants a full refund. AFTER 3 WEEKS OF WAITING, she called me up saying that she can only give $10,000 refund and we don't agree. She is convincing us to continue the program. I told her we are no longer happy with the services they provide. She said Efreedom's contract doesn't say "use our services and at any time get a full refund." But what about if the services you EXPENSIVELY paid for DOESN'T HELP AT ALL??
With all that is happening, our family is now getting to be affected. My kids are telling me that I am not the same person I used to be before. Always happy and productive. I think of it a lot, the debt that my husband and I are facing, getting sick all the time, that I cannot focused on work and being a mother to my children. It is just unfair that after paying a big amount of money, we are are going to settle with a very bad service and training that is not beneficial to us but only to Efreedom.
We want our FULL MONEY BACK.
If my husband and I are not happy with the services that Efreedom does..are we obligated to continue?

eFreedom agreed to give me a refund. It has been over a month and I have not received a refund yet.
I went to a 3 day eFreedom workshop on May 31-June 2, 2019 in Phoenix, AZ where I was told I could change my lifestyle by selling products on Amazon with a *** account. We were told how if we purchased their Diamond program and sold wholesale products, we would never have package products to send to Amazon. At the 3 day workshop we were told NOT to do retail arbitrage, which is finding items on clearance at big box stores to resale. This was misleading because during my first 2 coaching sessions, I was encouraged to buy retail arbitrage using their google chrome extension to find products. I expressed to my coach I thought I was going to be taught how to look for and find products to buy and sell wholesale. All he said to me was that buying and selling wholesale was not easier than retail arbitrage. I wasn't looking for easy, I was looking to make money! At the 3 day workshop, eFreedom had people onsite to help you find a loan with a third party company. That day I took out a loan with Lending Point for $22,700. $20,995 went to eFreedom. The idea was to have some money left to buy a product to resale on Amazon. But I was encouraged to buy retail arbitrage. I have since had to use that money to repay the loan company. After the "2 day Immersion" where some eFreedom coaches come back to your city and try to help you Immerse yourself in your new Amazon wholesaling business, I felt I had made a mistake. The coaches told us we were to spend more money either on google chrome extension apps or on another website which helps you find wholesalers. The program was just becoming too expensive for me, so I contacted eFreedom requesting a refund. Ashlee ***, VP of eFreedom, and I came to an agreement on a refund. When I first talked to Ashlee *** on the phone, she tried to talk me out of a refund. She tried to offer me a lesser amount of $3,000 to buy a product. But this does not guarantee I will make money. I am disillusioned with this process and this program. She also asked me what kind of job I do and when I told her she said that it "explains why I was so calm". The way I see it, I am first a customer of eFreedom. eFreedom offers a service, and as a customer if I am not satisfied with their service I am entitled to a refund. I first contacted eFreedom about a refund on 07/15/2019. An agreement was reached on 07/22/2019. And I still have not received a refund nor any communication regarding when I will receive a refund as of today, 08/23/19.

Hello,

I have been an eFreedom student for over 3 months and my business has been going very well. My coach is fantastic and has been huge in growing and developing my business. I would recommend this education company to anyone as they have turned me into a true ecommerce business owner

eFreedom sold me a work from home business scheme to make money for a large sum that was misleading, deceptive and simply did not work.
On 2/10/2019 I bought a package from eFreedom for an eCommerce work from home business scheme as a 3rd party seller on Amazon. The main idea was to find products, source wholesalers for those products and put them on my Amazon store fairly soon for sale for the same price Amazon sells them for turning a profit. They said that for $17, 995 I would be able to change my lifestyle by selling 2-3 good products and making good money. After the big pitch at the introductory weekend seminar they were all to eager to direct us next door to take out loans or credit cards with a loan company they partner with who in turn charged a $3,500 commission for their service. So in total I went $21,495 in the red. What they said was deceptive and misleading.

After 5 months researching hundreds of products following their teaching and formulas I did not have one product in my store nor did I make any money. Their product doesn't work. eFreedom introduced us to wholesalers to buy products from. The big problem is that these wholesalers require a minimum order quantity (MOQ) that was way too high for an individual to buy. The second big problem is that there are too many other sellers of profitable products in the Buy Box listing diluting any meaningful profit. Instead of being able to buy 2-3 products to change my lifestyle now I would have to buy 10-20 or more products. Even if one could buy the MOQ for a product these two problems conspire to the point where making a profit becomes problematic: with all of the different sellers out there on a listing that one bought product for it would then take months and months to sell all of the inventory, again rendering any profit almost negligible.

It was then suggested to me by the coach they assigned to me to get a membership with another company for an additional $240 where I would be able to find wholesalers with much lower MOQ. I went ahead and followed his advice but still ran into the first of the two problems mentioned above. I should not have had to do that. Their system should work as advertised without hidden or extra cost. What shocked me there was that in one of the newsletters for this other professional organization it said that if you find a company promising to help you make big money in return for paying them $30,000 it's not going to happen. In other words, it's not reality. That's when I started to realize that something was going wrong.

Early in July I finally found my very first product I might want to buy to put in my shop. When I called eFreedom's student hotline to ask their advice no one called me back until 5 days later. I also made two appointments with my coach on that same day through his appointment scheduler online, but he never called or showed up for the appointments only sending an email several days later with an excuse (not a good one) as to why he missed the appointments. That was really the last straw for me.

I contacted eFreedom by email with a formal letter explaining the problem and asking for my money back and gave a deadline for compliance after which I would get a third party involved. The vice president asked for my number to set up a time to talk. The deadline passed and I never heard from them since then. I have lost confidence in this product and their service which does not perform the way they said. I feel misled and deceived.

Efreedom calls themselves a marketing firm, their motto "Efreedom Your Edge To eCommerce Success" Their is no success here. Efreedom's central office is located in Orlando Florida, I'm in San Diego, a friend stated " Florida is one of the few states that deter victims of fraud from going to court.

I along with other honest, hardworking, individuals,I bought into Efreedom starter kit ($25,000.00) and software programs. Many believe we were taken advantage of by Efreedom. Efreedom rides the coat tails of successful, famous companies, such as ***, while efreedom coned me into buying their software and information, Every month they continue to flood the market with hordes of new sellers, lowering profit margin on vintaged seller's, obvious become too diluted to be profitable.

Efreedom unjustly guaranteed me they'll finance the cost of their Efreedom Starter kit which is $25,000.00 + $500.00. (Where's the money') Once I signed the contract the immediately began to avoid verbal communication, all communications performed by texting or e-mails.

Efreedom convinces you that their Efreedom Starter Kit contains guaranteed information on how to sell products on Amazon, I submitted a deal to Efreedom for reviewing on 03/31/2019 it was review and okayed, during Efreedom's review they missed essential information. Due to that I lost hundreds
of dollars.

From the beginning my classmates from the seminar and I stated we didn't have the $25,000.00, my classmates were led to believe that Efreedom guarantees financing thru Efreedom"s affiliate ***, My contract signed by Donald S states that the" Balances of the $25,000.00 is coming from ***.

On 04/11/2019 Ron D text me stating I was in debt to Efreedom for $10,000, I needed to pay immediately, I was forbidden to attend their necessary training, a violation of my contract. What about the financing you promise?
Product_Or_Service: Efreedom Starter Kit
Account_Number: none