Dun'Artie Salon & Day Spa Reviews (1)
Dun'Artie Salon & Day Spa Rating
Description: Beauty Salons, Day Spas, Nail Salons, Massage Therapists
Address: 1706 Highway 70 E Ste C, New Bern, North Carolina, United States, 28560-6844
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dunartiespa.com
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Services rendered were unsatisfactory, when asked for refund the customer was called a liar. Very poor service for a premium product with customer service after the fact were the customer is called a liar. Purchased a gift certificate for my wife as a gift after my recent deployment and every service they have performed has been sub-par. The shellac nail polish done on her and her sister came off within 36 hours. Additionally the hair cut on my wife ended in tears. When Dun-Arte was called and asked for a refund of the remaining amount the customers integrity was called into question and the refund was denied. If it was possible to give a negative rating we would. As of now we have over $200 in gift certificate however due to past services we have lost trust and confidence in Dun-Arte to actually use it. Desired SettlementRefund of the remaining balance on our gift certificate of $227.60