November 22, [redacted] ***Dear [redacted] ,The facts are differentShe waited two months after the retainers were delivered to complain that the retainers did not fitThe retainers were not received and she never provided the requested receipt for tracking.Invisalign has credited my account for the cost of her retainersA check has been sent via UPS to her mother addressIf you need further information you can e-mail to [redacted] I would also appreciate acknowgement that you received this letter.Sincerely, Thank youDrMaria O'Reilly
November 22, [redacted] ***Dear [redacted] ,The facts are differentShe waited two months after the retainers were delivered to complain that the retainers did not fitThe retainers were not received and she never provided the requested receipt for tracking.Invisalign has credited my account for the cost of her retainersA check has been sent via UPS to her mother addressIf you need further information you can e-mail to [redacted] I would also appreciate acknowgement that you received this letter.Sincerely, Thank youDrMaria O'Reilly