Driver Facts Reviews (1)
View Photos
Driver Facts Rating
Description: Information Bureaus
Address: 5051 E Orangethorpe Ave #E265, Anaheim, California, United States, 92807
Phone: |
Show more...
|
Web: |
|
Add contact information for Driver Facts
Add new contacts
ADVERTISEMENT
Review: Customer Service refused to provide assistance, support, resolution, and they acted inappropriately.
I had to call several times because the agents I spoke with, [redacted] and [redacted], hung up on me. They also refused to answer my questions, even after repeated requests.Desired Settlement: My desired outcome has several parts:
1) A phone call from the Owner/CEO/Highest ranking officer of the company to discuss this issue.
2) For my ID verification information to be processed correctly, or a reasonable explanation of why it cannot be processed, and what needs to be done to correct the errors.
3) A written apology from [redacted] and [redacted] for their excessively rude and belligerent behavior.