Dodson's Tree Care & Landscaping Reviews (1)
Dodson's Tree Care & Landscaping Rating
Description: Tree Service, Landscape Maintenance, Landscaping Services (NAICS: 561730)
Address: 207 Scrabble Road, Castleton, Virginia, United States, 22716
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Review: [redacted] company dug up two areas in our front yard that were overgrown with weeds, laid down a weed block, and covered the weed block with rocks. He "guaranteed" us that no plant material would grow in the areas when the weed block and rocks were laid down.Shortly thereafter, in both areas, weeds began to grow up through the rocks. I called [redacted] and spoke with him. He said that he would stop by and take care of the problem. The problem persisted. I called [redacted] at least five more times and left voice messages every time. He did not returned any messages, nor did he fix the problem.On September 16, 2013, we filed an official complaint with the [redacted] was assigned to our case. He was able to contact [redacted]. We informed [redacted] that [redacted] could resolve the situation to our satisfaction if [redacted] sent us a refund of $1,000. [redacted] countered with an offer of $800 and we agreed.Despite repeated contacts between [redacted] and [redacted] and several assurances from [redacted] that "the check was in the mail," neither we nor [redacted] ever received any money from [redacted].Desired Settlement: [redacted] told [redacted] at the [redacted], that he ([redacted]) would send us a check for $800. He never did.