Detour Bar Reviews (1)
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Detour Bar Rating
Description: Health & Diet Food Products - Wholesale & Manufacturing
Address: 9410 Prototype Dr STE 14, Reno, Nevada, United States, 89521-5913
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www.detourbar.com
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The seller has a 30 day return policy. They don't post a return address on their website. I had to [redacted] a Forward Foods mailing address. I sent at least 5 emails and got one reply only asking what the problem was from [redacted]. Since, her reply back several days ago. I have sent at least 3 emails and left a voice mail at her 800-203-3877 at extension [redacted].Product_Or_Service: Detour Simple Salted caramel cookie dough barOrder_Number: [redacted]?Desired SettlementI would like to get a full refund. I didn't like the taste of the bars. The seller offers a 30 day return policy.Business Response Contact Name and Title: [redacted]Contact Phone: [redacted]Contact Email: [redacted]a response was made via email initially on 3/23 in response to an email. I then responded again on 3/25 after receiving a response from him stating he didn't like this particular bar. a [redacted] return label was sent to him and the bars were received back at the warehouse on Monday 3/30. Unfortunately it does appear a refund was not processed . I cannot find a record of any further emails from him stating the refund was not posted to his card. We will certainly be sure that the refund is processed asap.Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)They only refunded one of the 2 orders.