Deerfield Estates Reviews (1)
Deerfield Estates Rating
Address: 8812 South Delaware Avenue, Tulsa, Oklahoma, United States, 74137
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www.deerfieldestatesapts.com
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Initial Business Response /* (1000, 5, 2017/01/20) */
Thank you for the opportunity to respond to this complaint.
We are aware of the increased billings for water and sewer services. This is partially due to usage, but the majority of the reason is the recent rate increase granted to our water...
utility, Kingsbury Utility Corp.
We along with several other customers of the utility, hired a Indianapolis law firm to represent the interests of all Kingsbury customers, attempting to rain back the proposed increase which the utility sought. While we were successful in challenging their rates, and were able to reduce the increases substantially, especially in regards to the sewer rates, they still were award a significant increase. Sewer rates rose by [redacted] and water rose by a shopping [redacted]
Mr. [redacted] is a long time and valued resident here at Deerfield, and I regret that we didn't sufficiently address his complaint in house, as we evidently did not since he saw fit to carry the problem to you at the Revdex.com. And he is close to correct in his statement that his bills were lower in the past. In reviewing his bills, he typically had a bill for water and sewer services in the range of [redacted] to [redacted] dollars per month, before Kingsbury was granted their increase.
Mr. [redacted]'s most recent invoice should the the high side of current and future monthly billings, which I estimate will be between [redacted] and [redacted] per month. We will contact Mr. [redacted] and show him the documentation of the increase, and hopefully explain same to his satisfaction.