This complaint is not against [redacted], the business used to be an [redacted], however it is now Auto Pros. My complaint ID is [redacted]. I have attached the requested documentation; signed contract, receipt, and bill. They...
would not give me a parts breakdown. I was also not given a copy of the original contract I signed at the time I signed it. When I signed the contract it was blank, showing no service authorization. When I went back the day after picking up the car and asked for a copy of the contract that's when I noticed they wrote services in space that was once blank. Out of the 3 service written on the contract, replace fan motor and repair relay was authorized, electrical short was not. The authorization form does not include anything about the other work that was done to the car and billed to us.
[redacted]
This complaint is not against [redacted], the business used to be an [redacted], however it is now Auto Pros. My complaint ID is [redacted]. I have attached the requested documentation; signed contract, receipt, and bill. They...
would not give me a parts breakdown. I was also not given a copy of the original contract I signed at the time I signed it. When I signed the contract it was blank, showing no service authorization. When I went back the day after picking up the car and asked for a copy of the contract that's when I noticed they wrote services in space that was once blank. Out of the 3 service written on the contract, replace fan motor and repair relay was authorized, electrical short was not. The authorization form does not include anything about the other work that was done to the car and billed to us.
[redacted]