Dan's Organic Lawn & Landscape, LLC Reviews (2)
Dan's Organic Lawn & Landscape, LLC Rating
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[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted] has never cleaned his chimney for a very long period of time which resulted in a chimney fire from a build up of creosote inside the chimney. The fire department was called in as a result of the chimney fire. The fire department broke the damper on top of the chimney cap which is...
connected with a long chain to open and close the damper. The fire also scorched the chain and the damper. Yes, we cleaned [redacted] chimney on February 1, 2015. After his complaint, we went back to his house and told [redacted] he has to purchase a new damper with a new chain in which he agreed to do. I also told [redacted] if he cannot locate the item to call me and I will give him all the information as to where he can purchase it from and how to get inside the chimney.