I purchased a decanter and glassware from this company online. I received the decanter very quickly, but was told there would be a delay with the glasses. Several months later the glasses were not shipped to me. I communicated with a representative of the business and he stated several times the glasses were currently being shipped to me or sending tracking information. Each time the glasses would not arrive and/or tracking information would not be provided. After attempting to file a claim with PayPal, I was issued a refund. I feel it is a shame to experience such a run around, but glad to finally receive a refund and resolution. I will not be purchasing from this company again.
I purchased a decanter and glassware from this company online. I received the decanter very quickly, but was told there would be a delay with the glasses. Several months later the glasses were not shipped to me. I communicated with a representative of the business and he stated several times the glasses were currently being shipped to me or sending tracking information. Each time the glasses would not arrive and/or tracking information would not be provided. After attempting to file a claim with PayPal, I was issued a refund. I feel it is a shame to experience such a run around, but glad to finally receive a refund and resolution. I will not be purchasing from this company again.