D2 Creative Remodeling Reviews (2)
D2 Creative Remodeling Rating
Address: 437 17th St, Niagara Falls, New York, United States, 14303-1611
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[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] The business contacted me and made plans to resolve this matter and said I would be hearing from him soon now a week later still nothing done or scheduled and no return callsThis is the same as before with this businessJust want this resolvedThank you
Complaint: ***
I am rejecting this response because:
Regards,
*** ***
1/9/17Received your letter today complaint #ID ***. Repair parts were ordered and have been received. I was waiting to get an appointment with a tech who would go to customer's home and do the repairs. The difficulty stems from the fact that the fall and holidays have
been a very busy time to schedule an appointment with them. I have finally been able to connect with a qualified repair person who will be contacting the customer within days to schedule an appointment. Thank you for bringing this to our attention and I feel confident it would be resolved soon. Sincerely Jeff W