We went out and found the customers vent was plugged, wrong size vent cap and also smashed vent, so the customer was going to fix that issue themselvesThe customer called back and were still having burning smell issue so we made an appointment to returnWe called to confirm the appointment and no one answered and we left a messageLater the customer called up and was upset and very rude, so we told her that we would refund the money they paid (was refunded the same day Thurs 14th) and to call someone else since she was u happy with us
HiIf the breaker was tripped it does not mean any thing wrong with the dryer or there could be alsoIf the breaker has been reset and the dryer is working without tripping the breaker now, there probably is nothing wrong with the dryerThe tech was unable to locate the breaker for the dryer when he was therehe looked in the box on the rear of the house and in the garage so he can investigate furtherIf you would like us to come back out and check the dryer further we will do that, if there is a problem with the dryer we will refund the service call and bill [redacted] for any repairsBut if there is nothing wrong we will not charge for this trip and not refund the service callBreakers can trip for many reasons including week breaker, bad connections in the wiring, temperature where the breaker locatedwhen we schedule any warranty call for any manufacture we tell consumer if it not a warranty issue they are responsible and it written in all manufactures warranties that consumers are responsible far any charges.Thank you
We went out and found the customers vent was plugged, wrong size vent cap and also smashed vent, so the customer was going to fix that issue themselvesThe customer called back and were still having burning smell issue so we made an appointment to returnWe called to confirm the appointment and no one answered and we left a messageLater the customer called up and was upset and very rude, so we told her that we would refund the money they paid (was refunded the same day Thurs 14th) and to call someone else since she was u happy with us
HiIf the breaker was tripped it does not mean any thing wrong with the dryer or there could be alsoIf the breaker has been reset and the dryer is working without tripping the breaker now, there probably is nothing wrong with the dryerThe tech was unable to locate the breaker for the dryer when he was therehe looked in the box on the rear of the house and in the garage so he can investigate furtherIf you would like us to come back out and check the dryer further we will do that, if there is a problem with the dryer we will refund the service call and bill [redacted] for any repairsBut if there is nothing wrong we will not charge for this trip and not refund the service callBreakers can trip for many reasons including week breaker, bad connections in the wiring, temperature where the breaker locatedwhen we schedule any warranty call for any manufacture we tell consumer if it not a warranty issue they are responsible and it written in all manufactures warranties that consumers are responsible far any charges.Thank you