College Assist

This is in response to your complaint filed with the Revdex.com on January 25, 2016, concerning your defaulted student loans guaranteed by College AssistEffective November 1, 2015, Educational Credit Management Corporation (ECMC) became the new servicer for College Assist ECMC is also handling inquiries sent to the Revdex.com by College Assist borrowers As a result of the complaint, [redacted] ***, ECMC Research Resolution Specialist, called you on February 4, 2016, to discuss your concerns and apologize for any inconvenience you encountered During the conversation you mentioned everything has been straightened out and you are satisfied the results Should you require any additional information, have questions or concerns please feel free to contact [redacted] directly at [redacted] Tell us why here

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11101975, and find that this resolution is satisfactory to me Sincerely, [redacted]

Revdex.com:
I just received notice from Nelnet that my loans have all been discharged
Sincerely,
Virginia ***

Please see the attached response.

This is in response to your complaint filed with the Revdex.com on January 25, 2016, concerning your defaulted student loans guaranteed by College Assist. Effective November 1, 2015, Educational Credit Management Corporation (ECMC) became the new servicer for College Assist.  ECMC...

is also handling inquiries sent to the Revdex.com by College Assist borrowers.  As a result of the complaint, [redacted], ECMC Research Resolution Specialist, called you on February 4, 2016, to discuss your concerns and apologize for any inconvenience you encountered.  During the conversation you mentioned everything has been straightened out and you are satisfied the results.  Should you require any additional information, have questions or concerns please feel free to contact [redacted] directly at [redacted]. Tell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11101975, and find that this resolution is satisfactory to me.
Sincerely,
[redacted]