Club Tan

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us and sincerely apologize for any inconvenience that this may have caused.After reviewing this complaint along with our notation history we do show that on 2our customer contacted us to state that both handsets were defective? Customer explained that they would like to return the items for refund and requested that we mailed our Return Form, which is also found on our website? To date customer has not returned the merchandise for inspection and consequent refund.As a courtesy, one of our Customer Relations Agents will reach out to our customer today - 5- to ensure our customer has arrangement necessary for the safe return of all merchandise to be refund.If you have any additional questions please feel free to contact our US Based Customer Relations at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department? ? ? ? ? ?

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us and sincerely apologize for any inconvenience that this may have caused.After reviewing this complaint along with our notation history we do show that on 2/*/our customer called into our Toll Free
Sales Line that is located on our website at *** Customer purchased 2ea Panasonic KX-TGA600B-R (Single Pack) and 1ea Panasonic Battery for Panasonic PReplacement Battery for a total of $** On 2/**/our customer contacted us to state that both handsets were defective Customer explained that they would like to return the items for refund and requested that we mailed our Return Form, which is also found on our website To date customer has not returned the merchandise for inspection and consequent refund.As a courtesy, one of our Customer Relations Agents will reach out to our customer today - 5/**/- to ensure our customer has arrangement necessary for the safe return of all merchandise to be refund.If you have any additional questions please feel free to contact our US Based Customer Relations at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department