This management company is terribleI currently rent in one of their properties in downtown EdmontonThey have no dedicated property manager, it takes multiple days for the sidewalks to be cleared when it snows and the communication is terribleIn the last month the water has been shut off 3-times without any notice or communication as to whyAny complaints to the company are received with defensiveness and attitudeWhen we moved in we were given contact information from Celtic Management, for the "building manager", to book out an elevatorWe sent multiple emails and never heard backWe called him and left messages, and never heard backFinally on the day we moved in neither of the elevators were prepped or locked offWe had to call Celtic Management multiple times before someone said they would call this "building manager"We finally ran into this man as he was locking off the elevator after we had already started to move in, and when we asked if he was the building manager we had been trying to get in touch with, he said he was "only a volunteer"This type of service has continued throughout our time hereI would recommend never renting or buying a property that is managed by this company
This management company is terribleI currently rent in one of their properties in downtown EdmontonThey have no dedicated property manager, it takes multiple days for the sidewalks to be cleared when it snows and the communication is terribleIn the last month the water has been shut off 3-times without any notice or communication as to whyAny complaints to the company are received with defensiveness and attitudeWhen we moved in we were given contact information from Celtic Management, for the "building manager", to book out an elevatorWe sent multiple emails and never heard backWe called him and left messages, and never heard backFinally on the day we moved in neither of the elevators were prepped or locked offWe had to call Celtic Management multiple times before someone said they would call this "building manager"We finally ran into this man as he was locking off the elevator after we had already started to move in, and when we asked if he was the building manager we had been trying to get in touch with, he said he was "only a volunteer"This type of service has continued throughout our time hereI would recommend never renting or buying a property that is managed by this company