Capital Roofing Reviews (2)
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Capital Roofing Rating
Description: Contractors - General, Construction & Remodeling Services, Construction Management, Remodeling Services, Roofing Contractors (NAICS: 238160)
Address: 603 Knight St, Richland, Washington, United States, 99352
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Review: We had our roof repaired by [redacted] (formerly Kisman Construction now suspended) he now is the Vice President of this company (according to the L&I License for WA state)last year. He guaranteed it would not leak. After our first major rain storm the roof started to leak real bad. I have tried to contact [redacted] on the number ###-###-#### and he will not answer NOR return phone calls. I wrote and the mail comes back.Desired Settlement: I would like my roof fixed on the outside and now on the inside where it leaked.
Business
Response:
Mr [redacted],
In response to the complaint made by [redacted] I would like to submit the following statement:
Kisman construction had actually made two separate visits to attempt to make repairs to the leak. The second time it was determined that the
leak was from the improper installation of the flat roof (not work done by Kisman Construction). When the cost to do the entire job (recommended) was discussed, KC made it clear that a cheaper fix might work but that there is no garuntee it will work. KC NEVER can garuntee work when the recommended action is decided against. In good faith, KC did their best to solve the problem.
Thanks,
This Company came and repaired our roof. They guaranteed it not to leak. It started leaking with the first rain. I have tried numerous times to contact this individual and no response. Damages are now more money due to the damage on the interior of the home.