I thought I had found some great plumbers. Very polite, and sweet as can be. However, after they left I had my pipes hooked up reverse.. hot water in my toilet, and forgot to connect outside faucet to new pipes.
I paid them cash, and when they came back to repair what THEY had messed up... I was billed $135 for reversing lines and new spigot.
I did NOT need a new spigot , the other had only been replaced a year ago and was in great shape.
I asked WHY I was being charged, he said it was for a service call... I found that absurd.. HIS mistake was why I had to make ANOTHER call!! I would have expected an apology and nothing more.
I was so upset by the charge, however I paid the Son and asked that he have his Father call me. (To discuss this charge) Waited 3 days.. left message on phone and never had a return phone call.
Next day went out to wash lawn furniture and have NO pressure from the pipe to outside spigot. I text to say it was not working.,..and never heard back.
I want to say I do believe the Father, xxxxx, is a very good Plumber.. however feel his Son does not know much about his job and may be destroying the family name.
He was even telling me how he had just accidentally broken a spigot off a 50 gallon water heater in another home. Said he had not caused any water damage because he placed his finger over the hole,. and carried it outside . There is NO way you could carry a 50 gallon water heater full of water.. not even He man.
I have stopped 4 people from using this company due to complaints, that myself and other have had.
I just want to save others what happened to me.
I thought I had found some great plumbers. Very polite, and sweet as can be. However, after they left I had my pipes hooked up reverse.. hot water in my toilet, and forgot to connect outside faucet to new pipes.
I paid them cash, and when they came back to repair what THEY had messed up... I was billed $135 for reversing lines and new spigot.
I did NOT need a new spigot , the other had only been replaced a year ago and was in great shape.
I asked WHY I was being charged, he said it was for a service call... I found that absurd.. HIS mistake was why I had to make ANOTHER call!! I would have expected an apology and nothing more.
I was so upset by the charge, however I paid the Son and asked that he have his Father call me. (To discuss this charge) Waited 3 days.. left message on phone and never had a return phone call.
Next day went out to wash lawn furniture and have NO pressure from the pipe to outside spigot. I text to say it was not working.,..and never heard back.
I want to say I do believe the Father, xxxxx, is a very good Plumber.. however feel his Son does not know much about his job and may be destroying the family name.
He was even telling me how he had just accidentally broken a spigot off a 50 gallon water heater in another home. Said he had not caused any water damage because he placed his finger over the hole,. and carried it outside . There is NO way you could carry a 50 gallon water heater full of water.. not even He man.
I have stopped 4 people from using this company due to complaints, that myself and other have had.
I just want to save others what happened to me.