When any vehicle comes into our shop with a no start condition,a diagnostic will be performed by one of our technicians.There is always a fee associated with this serviceScanning the vehicles computer for stored fault codes is just the beginning of the processThe fee for this service is with tax included is $163.85.I do not know where [redacted] came up with the $amount for the diagnosis fee I also do not understand why I am receiving this complaint now, when the invoice was dated November 8th, 2016.I have a signed invoice from [redacted] authorizing the cost of diagnosisWhat more do I need to do? I am sorry for any misunderstanding in this matterAs a result,I do not feel I need to refund any money for our services rendered.Sincerely, Mike G***Owner of Budd and Company
When any vehicle comes into our shop with a no start condition,a diagnostic will be performed by one of our technicians.There is always a fee associated with this serviceScanning the vehicles computer for stored fault codes is just the beginning of the processThe fee for this service is with tax included is $163.85.I do not know where [redacted] came up with the $amount for the diagnosis fee I also do not understand why I am receiving this complaint now, when the invoice was dated November 8th, 2016.I have a signed invoice from [redacted] authorizing the cost of diagnosisWhat more do I need to do? I am sorry for any misunderstanding in this matterAs a result,I do not feel I need to refund any money for our services rendered.Sincerely, Mike G***Owner of Budd and Company