Customer purchased vehicle and was promised assistance from the store to help fix a few issues with the vehicleThe dealership did offer the assistance and fix some of the issues with the vehicleMonths after purchasing the vehicle the ac is not working; however it is a preowned vehicle and vehicles do breakWe are more than happy to fix the ac however the customer must pay her deductible of $We have had multiple days over the past few months with hot days and no complaint from the customer that the ac was not workingThe vehicle went through our safety process and the ac was working when she purchased the vehicleWe cannot fix every issue that comes up free of charge
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted] To Whom this may concern,I accept the offer to repair my air conditioner but what about the bumper that's hanging off with the white paintI feel they should have replaced the bumper or cleaned the white paint off of the bumper
Van Horn Automotive is willing to take care of half the amount of the repair bill in the value of $If these terms are acceptable please advise what address we should send the check to at ***
Customer purchased vehicle and was promised assistance from the store to help fix a few issues with the vehicle. The dealership did offer the assistance and fix some of the issues with the vehicle. Months after purchasing the vehicle the ac is not working; however it is a preowned vehicle and...
vehicles do break. We are more than happy to fix the ac however the customer must pay her deductible of $100. We have had multiple days over the past few months with hot days and no complaint from the customer that the ac was not working. The vehicle went through our safety process and the ac was working when she purchased the vehicle. We cannot fix every issue that comes up free of charge.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]To Whom this may concern,I accept the offer to repair my air conditioner but what about the bumper that's hanging off with the white paint. I feel they should have replaced the bumper or cleaned the white paint off of the bumper.
Customer purchased vehicle and was promised assistance from the store to help fix a few issues with the vehicleThe dealership did offer the assistance and fix some of the issues with the vehicleMonths after purchasing the vehicle the ac is not working; however it is a preowned vehicle and vehicles do breakWe are more than happy to fix the ac however the customer must pay her deductible of $We have had multiple days over the past few months with hot days and no complaint from the customer that the ac was not workingThe vehicle went through our safety process and the ac was working when she purchased the vehicleWe cannot fix every issue that comes up free of charge
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted] To Whom this may concern,I accept the offer to repair my air conditioner but what about the bumper that's hanging off with the white paintI feel they should have replaced the bumper or cleaned the white paint off of the bumper
Van Horn Automotive is willing to take care of half the amount of the repair bill in the value of $If these terms are acceptable please advise what address we should send the check to at ***
Customer purchased vehicle and was promised assistance from the store to help fix a few issues with the vehicle. The dealership did offer the assistance and fix some of the issues with the vehicle. Months after purchasing the vehicle the ac is not working; however it is a preowned vehicle and...
vehicles do break. We are more than happy to fix the ac however the customer must pay her deductible of $100. We have had multiple days over the past few months with hot days and no complaint from the customer that the ac was not working. The vehicle went through our safety process and the ac was working when she purchased the vehicle. We cannot fix every issue that comes up free of charge.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]To Whom this may concern,I accept the offer to repair my air conditioner but what about the bumper that's hanging off with the white paint. I feel they should have replaced the bumper or cleaned the white paint off of the bumper.