RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below[redacted] of Big Daddy Carpet Cleaning continues to claim that deodorizing was doneHe says we had a contract, which we do, and it clearly supports my claim Regards, [redacted] ***
I made an appointment with Matt for a cleanichose the date and time A half hour after he was to show and didn't I called Matt stated he'd call me right back An hour later still no call and when I called to find out when they would be here no answer and no return call I took the day off for thisRude, disrespectful and unprofessional!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below*** *** of Big Daddy Carpet Cleaning continues to claim that deodorizing was doneHe says we had a contract, which we do, and it clearly supports my claim
Regards,
*** ***
I did deodorize her carpet so there are no refunds In addition, I did respond to her twice saying that we did deodorize the carpetWe can't get a smell out of the air if the apartment still smells of catsWe did have a contract.Thank you, Big Daddy's Carpet Cleaning
I did deodorize her carpet so there are no refunds In addition, I did respond to her twice saying that we did deodorize the carpetWe can't get a smell out of the air if the apartment still smells of catsWe
did have a contractThank you,
Big Daddy's Carpet Cleaning
Poor customer serviceCame an hour+ late to the appointment for carpet cleaningStated that I needed to pay additional charges for "trip", "pre-treament", deodorizing and protectantAfter refusing, *** *** became rude and intimidatingI sent him on his wayBEWARE
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.*** *** of Big Daddy Carpet Cleaning continues to claim that deodorizing was doneHe says we had a contract, which we do, and it clearly supports my claim
Regards,
*** ***
Was totally ripped off ND taken advantage ofWas charged [redacted] to clean two small area rugsWe're returned soaked, smelly, and torn beyond repair
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below[redacted] of Big Daddy Carpet Cleaning continues to claim that deodorizing was doneHe says we had a contract, which we do, and it clearly supports my claim Regards, [redacted] ***
I made an appointment with Matt for a cleanichose the date and time A half hour after he was to show and didn't I called Matt stated he'd call me right back An hour later still no call and when I called to find out when they would be here no answer and no return call I took the day off for thisRude, disrespectful and unprofessional!
I arranged for carpet cleaning on Sat 11/at 9amCrew never showed, no callI called several times and left a message, no response
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below*** *** of Big Daddy Carpet Cleaning continues to claim that deodorizing was doneHe says we had a contract, which we do, and it clearly supports my claim
Regards,
*** ***
I did deodorize her carpet so there are no refunds In addition, I did respond to her twice saying that we did deodorize the carpetWe can't get a smell out of the air if the apartment still smells of catsWe did have a contract.Thank you, Big Daddy's Carpet Cleaning
I have talked with this consumer and feel that this has been Resolved due to I advised them to go to Groupon to get there money back
I did deodorize her carpet so there are no refunds In addition, I did respond to her twice saying that we did deodorize the carpetWe can't get a smell out of the air if the apartment still smells of catsWe
did have a contractThank you,
Big Daddy's Carpet Cleaning
Poor customer serviceCame an hour+ late to the appointment for carpet cleaningStated that I needed to pay additional charges for "trip", "pre-treament", deodorizing and protectantAfter refusing, *** *** became rude and intimidatingI sent him on his wayBEWARE
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.*** *** of Big Daddy Carpet Cleaning continues to claim that deodorizing was doneHe says we had a contract, which we do, and it clearly supports my claim
Regards,
*** ***
Was totally ripped off ND taken advantage ofWas charged *** to clean two small area rugsWe're returned soaked, smelly, and torn beyond repair