Big Daddy Graphics

Thank you *** for your awesome review. We love working with local businesses and wish your company a successful year. It was great working with you and can't wait for your next project!!

Thank you *** for your awesome review. We love working with local businesses and wish your company a successful year. It was great working with you and can't wait for your next project!!

Thank you *** for your awesome review. We love working with local businesses and wish your company a successful year. It was great working with you and can't wait for your next project!!

Thank you *** for your awesome review. We love working with local businesses and wish your company a successful year. It was great working with you and can't wait for your next project!!

Thank you *** for your 5 star Rating. We wish you and your business great success. We also enjoy working with small business and watching them grow! Good Luck, Mindy Russell

Thank you *** for your 5 star Rating. We wish you and your business great success. We also enjoy working with small business and watching them grow! Good Luck, Mindy Russell

Thank you *** for your 5 star Rating. We wish you and your business great success. We also enjoy working with small business and watching them grow! Good Luck, Mindy Russell

Thank you *** for your 5 star Rating. We wish you and your business great success. We also enjoy working with small business and watching them grow! Good Luck, Mindy Russell

Ms. LaVoy brought to us 7 hats she had tried to decorate herself with a Cricket Machine, but failed. She cut the vinyl design out, and tried to heat press it on the hat fronts, but it would not adhere. Several hats were ruined. She brought them in to us to see if we could repair the hats, and apply the other cut images to the remaining hats.
She was told that most of our peers would not do that for myriad, professional reasons. However, because she was in a jam, we told her we would try. We thought we could get it done the following day, but a family matter arose and we had to close early (we are a small, mom & pop shop, and employ 3 of our 5 children). There were still 3 days before the event. When we returned, we found the material brought to us was faulty. It wouldnâ??t stick for us either, and weâ??ve heat pressed tens of thousands of items in 25 years. We called the customer and told her it wasnâ??t working, and asked her for any instructions that may have come with the vinyl she had supplied. She began to chastise us on the phone, then brought her poor behavior to our shop.
Ms. LaVoyâ??s behavior while at our shop as she chastised each employee was childish. I was stupefied by her lack of human compassion for our familyâ??s emergent situation. She demanded to know why we had to close, then rudely interrupted me when I began to explain. She was rude, intolerant, and demeaning. I told her I couldnâ??t believe she was treating us like that when we were trying to do her a favor. She continued to interrupt us and spout diatribes. Her sense of ill-founded, unmitigated, unwarranted, categorical superiority was palpable and, in this writerâ??s opinion, seemingly well practiced on retailers and retail employees for many years prior to our experience with her. Her intolerant demeanor was neither well thought, soundly based consumer advocacy, nor a mere disappointment-based, but understandable filing of a complaint. It was a mean, patronizing, and shameful display of childish arrogance. We told her to leave and never come back. We stand by that ultimate response. I gave her the hat box with the seven hats in it. I did not charge her for the several hours spent on the project. I DID NOT THROW IT AT HER. Such a claim is libelous and defamatory.
We support the Revdex.com and its mission. We do not believe that better business practices require the owners or their employees to withstand personal abuse and disorderly behavior in the place of commerce. We are not immune from mistake making. No retailer is. No one is. When we make a professional error, we readily admit it. Thankfully, those moments are rare, but a reality nevertheless. This incident was far and away a result of the complainantâ??s arrogance and tendency to treat people poorly when not getting her way. We did not deserve this blatant and deliberate effort at intimidation when going the extra mile to help a woman who was in a bind at the last minute because of her own failures. Our record as a generous, diligent, quality, human, and compassionate member of our community is well documented. We will stand on that record.

Ms. LaVoy brought to us 7 hats she had tried to decorate herself with a Cricket Machine, but failed. She cut the vinyl design out, and tried to heat press it on the hat fronts, but it would not adhere. Several hats were ruined. She brought them in to us to see if we could repair the hats, and apply the other cut images to the remaining hats.
She was told that most of our peers would not do that for myriad, professional reasons. However, because she was in a jam, we told her we would try. We thought we could get it done the following day, but a family matter arose and we had to close early (we are a small, mom & pop shop, and employ 3 of our 5 children). There were still 3 days before the event. When we returned, we found the material brought to us was faulty. It wouldnâ??t stick for us either, and weâ??ve heat pressed tens of thousands of items in 25 years. We called the customer and told her it wasnâ??t working, and asked her for any instructions that may have come with the vinyl she had supplied. She began to chastise us on the phone, then brought her poor behavior to our shop.
Ms. LaVoyâ??s behavior while at our shop as she chastised each employee was childish. I was stupefied by her lack of human compassion for our familyâ??s emergent situation. She demanded to know why we had to close, then rudely interrupted me when I began to explain. She was rude, intolerant, and demeaning. I told her I couldnâ??t believe she was treating us like that when we were trying to do her a favor. She continued to interrupt us and spout diatribes. Her sense of ill-founded, unmitigated, unwarranted, categorical superiority was palpable and, in this writerâ??s opinion, seemingly well practiced on retailers and retail employees for many years prior to our experience with her. Her intolerant demeanor was neither well thought, soundly based consumer advocacy, nor a mere disappointment-based, but understandable filing of a complaint. It was a mean, patronizing, and shameful display of childish arrogance. We told her to leave and never come back. We stand by that ultimate response. I gave her the hat box with the seven hats in it. I did not charge her for the several hours spent on the project. I DID NOT THROW IT AT HER. Such a claim is libelous and defamatory.
We support the Revdex.com and its mission. We do not believe that better business practices require the owners or their employees to withstand personal abuse and disorderly behavior in the place of commerce. We are not immune from mistake making. No retailer is. No one is. When we make a professional error, we readily admit it. Thankfully, those moments are rare, but a reality nevertheless. This incident was far and away a result of the complainantâ??s arrogance and tendency to treat people poorly when not getting her way. We did not deserve this blatant and deliberate effort at intimidation when going the extra mile to help a woman who was in a bind at the last minute because of her own failures. Our record as a generous, diligent, quality, human, and compassionate member of our community is well documented. We will stand on that record.

Ms. LaVoy brought to us 7 hats she had tried to decorate herself with a Cricket Machine, but failed. She cut the vinyl design out, and tried to heat press it on the hat fronts, but it would not adhere. Several hats were ruined. She brought them in to us to see if we could repair the hats, and apply the other cut images to the remaining hats.
She was told that most of our peers would not do that for myriad, professional reasons. However, because she was in a jam, we told her we would try. We thought we could get it done the following day, but a family matter arose and we had to close early (we are a small, mom & pop shop, and employ 3 of our 5 children). There were still 3 days before the event. When we returned, we found the material brought to us was faulty. It wouldnâ??t stick for us either, and weâ??ve heat pressed tens of thousands of items in 25 years. We called the customer and told her it wasnâ??t working, and asked her for any instructions that may have come with the vinyl she had supplied. She began to chastise us on the phone, then brought her poor behavior to our shop.
Ms. LaVoyâ??s behavior while at our shop as she chastised each employee was childish. I was stupefied by her lack of human compassion for our familyâ??s emergent situation. She demanded to know why we had to close, then rudely interrupted me when I began to explain. She was rude, intolerant, and demeaning. I told her I couldnâ??t believe she was treating us like that when we were trying to do her a favor. She continued to interrupt us and spout diatribes. Her sense of ill-founded, unmitigated, unwarranted, categorical superiority was palpable and, in this writerâ??s opinion, seemingly well practiced on retailers and retail employees for many years prior to our experience with her. Her intolerant demeanor was neither well thought, soundly based consumer advocacy, nor a mere disappointment-based, but understandable filing of a complaint. It was a mean, patronizing, and shameful display of childish arrogance. We told her to leave and never come back. We stand by that ultimate response. I gave her the hat box with the seven hats in it. I did not charge her for the several hours spent on the project. I DID NOT THROW IT AT HER. Such a claim is libelous and defamatory.
We support the Revdex.com and its mission. We do not believe that better business practices require the owners or their employees to withstand personal abuse and disorderly behavior in the place of commerce. We are not immune from mistake making. No retailer is. No one is. When we make a professional error, we readily admit it. Thankfully, those moments are rare, but a reality nevertheless. This incident was far and away a result of the complainantâ??s arrogance and tendency to treat people poorly when not getting her way. We did not deserve this blatant and deliberate effort at intimidation when going the extra mile to help a woman who was in a bind at the last minute because of her own failures. Our record as a generous, diligent, quality, human, and compassionate member of our community is well documented. We will stand on that record.

Ms. LaVoy brought to us 7 hats she had tried to decorate herself with a Cricket Machine, but failed. She cut the vinyl design out, and tried to heat press it on the hat fronts, but it would not adhere. Several hats were ruined. She brought them in to us to see if we could repair the hats, and apply the other cut images to the remaining hats.
She was told that most of our peers would not do that for myriad, professional reasons. However, because she was in a jam, we told her we would try. We thought we could get it done the following day, but a family matter arose and we had to close early (we are a small, mom & pop shop, and employ 3 of our 5 children). There were still 3 days before the event. When we returned, we found the material brought to us was faulty. It wouldnâ??t stick for us either, and weâ??ve heat pressed tens of thousands of items in 25 years. We called the customer and told her it wasnâ??t working, and asked her for any instructions that may have come with the vinyl she had supplied. She began to chastise us on the phone, then brought her poor behavior to our shop.
Ms. LaVoyâ??s behavior while at our shop as she chastised each employee was childish. I was stupefied by her lack of human compassion for our familyâ??s emergent situation. She demanded to know why we had to close, then rudely interrupted me when I began to explain. She was rude, intolerant, and demeaning. I told her I couldnâ??t believe she was treating us like that when we were trying to do her a favor. She continued to interrupt us and spout diatribes. Her sense of ill-founded, unmitigated, unwarranted, categorical superiority was palpable and, in this writerâ??s opinion, seemingly well practiced on retailers and retail employees for many years prior to our experience with her. Her intolerant demeanor was neither well thought, soundly based consumer advocacy, nor a mere disappointment-based, but understandable filing of a complaint. It was a mean, patronizing, and shameful display of childish arrogance. We told her to leave and never come back. We stand by that ultimate response. I gave her the hat box with the seven hats in it. I did not charge her for the several hours spent on the project. I DID NOT THROW IT AT HER. Such a claim is libelous and defamatory.
We support the Revdex.com and its mission. We do not believe that better business practices require the owners or their employees to withstand personal abuse and disorderly behavior in the place of commerce. We are not immune from mistake making. No retailer is. No one is. When we make a professional error, we readily admit it. Thankfully, those moments are rare, but a reality nevertheless. This incident was far and away a result of the complainantâ??s arrogance and tendency to treat people poorly when not getting her way. We did not deserve this blatant and deliberate effort at intimidation when going the extra mile to help a woman who was in a bind at the last minute because of her own failures. Our record as a generous, diligent, quality, human, and compassionate member of our community is well documented. We will stand on that record.