I contacted a local cleaning company while feeling very frustrated. However, I ended up calling and yelling at the wrong company! I called to yell and complain about their horrible customer service, but it turns out that its a different company with the same name. I felt terrible! The owner was very polite and patiently explained that I was calling the wrong company, I felt sorry for her since she let me know she often gets mistaken for the other company based in New York. She's concerned that people would write bad reviews for the wrong business as well. Long story story short, after the incident we hired Maidly House Cleaning to clean our home, and I would like to say that we are delighted with them! The level of service was extraordinary. This is an owner who clearly cares about her customers. I'm posting this with the hopes that people will avoid the same mistake I made and make sure to yell at the right company :) This company is excellent!
I contacted a local cleaning company while feeling very frustrated. However, I ended up calling and yelling at the wrong company! I called to yell and complain about their horrible customer service, but it turns out that its a different company with the same name. I felt terrible! The owner was very polite and patiently explained that I was calling the wrong company, I felt sorry for her since she let me know she often gets mistaken for the other company based in New York. She's concerned that people would write bad reviews for the wrong business as well. Long story story short, after the incident we hired Maidly House Cleaning to clean our home, and I would like to say that we are delighted with them! The level of service was extraordinary. This is an owner who clearly cares about her customers. I'm posting this with the hopes that people will avoid the same mistake I made and make sure to yell at the right company :) This company is excellent!