Bank of the Pacific

Please see response letter attached dated August 2, Thank you, Candis [redacted] A [redacted] AVP Compliance Officer To Whom It May Concern: This letter is in response to your letter of July 23, We have communicated with the Bank of the Pacific personnel involved in this matter and have the following response to the letter: IOn July 7, 2016, the customer came into the Montesanobranch of the Bank to purchase a cashier's checkPrior to purchasing the check, the customer asked questions about what would happen if the check was lostThe customer was informed that if the check was lost that he would have to complete some paperwork but that ultimately the funds would be refunded to himOn July 11, 2016, the customer contacted the Bank and informed the Bank that he had ripped up the check and flushed it down the toiletHe was then informed that he would have to fill out a Claim, Lost or Destroyed Cashier's Check form and a declaration of loss form and that it would take days before those funds were paid to the customerThe customer did complete those formsOne or two days later, the customer contacted the Hoquiam branch of the Bank to see if anything could be done to expedite issuing the funds to himAfter evaluating the situation, the Bank concluded that doing so would put the Bank at risk and decided to follow the timeframe set forth in RCW 62A.3-and not make payment until the day period has expiredThe allegations that the customer was denied immediate access to his funds because of his sexual orientation are unfoundedThe Bank personnel involved in this matter made the decision on when to issue the funds to the customer based solely on the risk facing the BankIf I can be of any further assistance, in this matter, or if you have questions, please do not hesitate to contact me at (360)-642-

Please see response letter attached dated August 2, 2016. August 2, 2016Revdex.com*** *** *** *** ***
*** ** ***RE: YourCase#***To Whom It May Concern:This letter is in response to your letter of July 23, We have communicated with the Bankof the Pacific
personnel involved in this matter and have the following response to the letter:IOn July 7, 2016, the customer came into the Montesanobranch of the Banlc topurchase a cashier's checkPrior to purchasing the check, the customer asked questions aboutwhat would happen if the check was lostThe customer was informed that if the check was lostthat he would have to complete some paperwork but that ultimately the funds would be refundedto himOn July II, 2016, the customer contacted the Bank and informed the Bank that hehad ripped up the check and flushed it down the toiletHe was then informed that he would haveto fill out a Claim, Lost or Destroyed Cashier's Check form and a declaration of loss form andthat it would take days before those funds were paid to the customerThe customer didcomplete those formsOne or two days later, the customer contacted the Hoquiam branch of the Bank tosee if anything could be done to expedite issuing the funds to himAfter evaluating the situation,the Bank concluded that doing so would put the Bank at risk and decided to follow the timeframeset forth in RCW 62A.3-and not make payment until the day period has expiredThe allegations that the customer was denied immediate access to his fundsbecause of his sexual orientation are unfoundedThe Bank personnel involved in this mattermade the decision on when to issue the funds to the customer based solely on the risk facing theBank.If I can be of any further assistance, in this matter, or if you have questions, please do nothesitate to contact me at ***.Sincerely,Candis ** A***AVP Compliance Officer

Please see response letter attached dated August 2, 2016.
Thank you,
 
Candis ** A[redacted]
AVP Compliance Officer
To Whom It May Concern: This letter is in response to your letter of July 23, 2016. We have communicated with the Bank of the Pacific personnel involved in this matter and have the following response to the letter: I. On July 7, 2016, the customer came into the Montesano. branch of the Bank to purchase a cashier's check. Prior to purchasing the check, the customer asked questions about what would happen if the check was lost. The customer was informed that if the check was lost that he would have to complete some paperwork but that ultimately the funds would be refunded to him. 2. On July 11, 2016, the customer contacted the Bank and informed the Bank that he had ripped up the check and flushed it down the toilet. He was then informed that he would have to fill out a Claim, Lost or Destroyed Cashier's Check form and a declaration of loss form and that it would take 90 days before those funds were paid to the customer. The customer did complete those forms. 3. One or two days later, the customer contacted the Hoquiam branch of the Bank to see if anything could be done to expedite issuing the funds to him. After evaluating the situation, the Bank concluded that doing so would put the Bank at risk and decided to follow the timeframe set forth in RCW 62A.3-312 and not make payment until the 90 day period has expired. 4. The allegations that the customer was denied immediate access to his funds because of his sexual orientation are unfounded. The Bank personnel involved in this matter made the decision on when to issue the funds to the customer based solely on the risk facing the Bank. If I can be of any further assistance, in this matter, or if you have questions, please do not hesitate to contact me at (360)-642-1049.