Axis Eye Optometric Reviews (1)
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Axis Eye Optometric Rating
Description: Physicians & Surgeons - Medical-M.D.
Address: 7119 Elk Grove Blvd # 160, Elk Grove, California, United States, 95758
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I went to see Dr. Shah optometrist in January. I told him I was having trouble driving, especially at night and I also couldn't see my phone. I didn't feel like he listened to me at all. He gave me a prescription for distance glasses and about a week later, I called to tell them that not only could I still not see my phone and/or a book, but that the glasses made my near vision worse.
Dr. Shah rechecked my eyes and I restated my concerns about my near vision and even asked specifically if I needed reading glasses and he told me I "didn't need them yet." I received a second pair of lenses from Dr. Shah with an updated prescription and had the same problem but was told this was normal.
In July I finally got so frustrated that I called VSP and asked them to authorize a second opinion, which they did and as it turns out, I do need reading and distance glasses. I called Axis Eye Care and asked them to refund me for the glare coating only (not the frames or the lenses), as I didn't feel like I should have to pay that fee for my new glasses again, especially since the prescription he gave me was wrong and they responded by say they would not refund that fee because, "they don't offer refunds."