Avis Car Sales

I came in Saturday (05-30-2020) afternoon, test drove the vehicle I wanted, and put a $500 advance on my down payment, as I was told they'd hold the vehicle for me until Monday. Ignoring the fact that they blasted my credit with 5 inquiries and tried to low-ball me with an absurdly high APR, I worked out the issue they took with my pre-approval, and was en route Monday morning with the rest of my payment. Only to be told that, due to some level of miscommunication, within the 5 hours they were still open that day before closing until Monday, the vehicle I had paid an advance on was sold. The only level of what can be called respect I received, was receiving not a phone call, but a text before I wasted more of my time driving to their location. Wether this is truly a display of the inadequacy of their staffs communication skills, or simply a practice of screwing over those who don't buy on the spot, I don't care to distinguish. I was able to thankfully get my deposit back, but this practice they have is disgusting. Their customer service seems to take no level of responsibility for its own broken practices.