Automotive Sound & Protection Reviews (1)
Automotive Sound & Protection Rating
Description: Auto Service - Sound Systems Sales & Service, Auto Services, Auto Parts & Supplies - New
Address: Norristown, Pennsylvania, United States, 19401-4105
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Review: I purchased a [redacted] for a remote starter for my vehicle for $119. I saw the fine print about a push-button start, etc. and did not think it applied to my "no-frills' vehicle. I also thought "OK if there ARE extra charges I can deal with that - and figured it would be $40-$50) When I called to make an appt. and was told that my particular vehicle would cost $221 more I was shocked! I immediately got in touch with [redacted] to see if I could cancel. They said no. Called [redacted] back at ASAP and she was VERY rude but told me she would contact [redacted] and acted like I was the only one in this position. Of course she never called me back. (we went back and forth for weeks) Each time I called her I was trying to come up with another solution. Asked her to check the cost for my other vehicle. That would be $181 extra. I asked if the additional fees could be discounted by 70% (as the [redacted] stated for the basic installation) I asked for a list of vehicles that can be done for the [redacted] price (so I could offer this as a gift to someone else) and she told me I was ridiculous - that the list would be too long. When I asked to speak to the owner of the company she said "I AM the owner". So I said, "OK, may I please have your last name?" and she said "No, I don't feel comfortable giving you my name". WHAT??? Most business owners will stand behind their policies and try to work something out with a customer. After looking at the Revdex.com site I found that [redacted] is NOT listed as an owner.