A.N.J. Transport & Recovery

3/16/2018Dear *** ***,This letter is to inform you of our vehicle redemption policy regarding complaint number ***It is as follows:ALL VEHICLE REDEMPTIONS REQUIRE HOUR NOTICE FROM THE TIME WE RECEIVETHE RELEASE TO BE SCHEDULED.VEHICLE REDEMPTIONS ARE MONDAY THROUGH FRIDAY
BETWEEN 10AM AND 2PM.VEHICLE REDEMPTION FEES MUST BE PAID IN CASH IF APLICABLE.VEHICLE REDEMPTIONS WILL ONLY BE RELEASED TO THE DEBTOR OR CO-DEBTOR WITHVALID ID.*** ***'s vehicles release was processed and emailed by a forwarding company on Friday 2/2/at 5:10pm our office was closed by then so when we did not see the release until Monday 2/5/*** *** and his attorney called several times on Monday and we explained our policy and scheduled him for Tuesday 2/6/***
*** came and got his car on 2/6/I have attached a copy of his redemption paperworkIf you need anything further, please let me know.Warm regards,Danielle H.Owner