American Appliance Repair Inc.

Initial Business Response /* (1000, 5, 2015/07/21) */
The customer was quoted a service call before going to the home, upon placing a call for serviceOnce in the home customer refused to pay stating he just needed a recheck? There was nothing to "recheck", we had never been out to their home
beforeAnd if was never quoted how did the customer know we apply our service fee to repairsIf the customer authorized repair we would have applied the cost of the service callCustomer refused to pay, so we billed out for our service call

Initial Business Response /* (1000, 5, 2016/07/25) */
The TECHNICIAN INFORMED THE CUSTOMER THEY HAD A LEAK IN THEIR SYSYTEM, AND REPALCING FREON- IS A PATCH JOBIT COULD LAST DAY OR YEARS, IT DEPENDSTHE TECHNICAN FULLY EXPLAINED THERE WAS NO WARRANTY ON THIS TYPE OF REPAIR, DUE TO THE NATURE
OF THE TYPE OF REPAIRCUSTOMER SIGNED INVOICE/CONTRACT AGREEING TO THE TERMSCUSTOMER CALLED IN THE NEXT DAY STATING UNIT WAS NOT COLDISSUED A PARTIAL REFUND OF $