Kevin quoted the job. Living, dining room, kitchen, hallway, loft.2Coats. Said it would take 1 or 2 days. Friday, they started but came late at 9:30 am. 1 man, 1 woman and a small girl. About 2 hours working, I heard a BIG CRASH upstairs. The Woman spoke in Spanish and the man went up stair for some time. Then can back down and started working again. But never said anything. so I went up stair and saw the Pole lamp leaning in the corner of the wall and the base was covered with Glue. I said nothing hoping they would tell me. But No. Then at 1pm they said they had to go but will be back Saturday. I looked outside and they were cleaning their tools on the NEWLY SEALED DRIVEWAY. Then left with WHITE PAINT everywhere. Next Day late again, I saw them putting sealcoat. on the driveway and painting the white tire marks with black paint. They never came in. but sent me a text to say they could not come today because of car problems. I text him back and called his boss. Hour late Jorge was back with the woman and little girl. After about a hour the BIG CRASH happen again. Jorge went up stair for some time again. then came back down to work. . Still never saying anything to me. I went up stair to see Lamp Broke again but in the middle. Jorge put Black electrical tape on it. The painting work was poor at best, having to tell him to re-do some of the work. Now it's Tuesday and they just finished. I told them I wanted to speak with them. Ask them why they tried to deceive Lie to me about the lamp. NO answer. I then ask them to leave. Later that day. I was getting a text from the credit card company. There was $1900.00 charges on my card, I reported them for FRAUD Charges. I spoke with the Owner Troy and he said, Jorge has a hard time understanding english and I need to call the Credit card company to tell them it was a mistake and those FRAUD charges are mine. Troy sent a new bill $200 more saying they put 3 coats on the ceiling. When they only put 2. DON'T USE ALYSSA
Attached is info for complaint # [redacted] We have made every attempt to make the repairs in the apartment the 1st sheet is where the resident has signed off that the work has been completed The following pages show where we have been in constant contact with the resident The resident has made no attempt to pay the balance due [redacted] Villas Del Encanto/ P [redacted] Villas De Santa Fe/ [redacted]
Attached are the other complains that we received not sure why the resident is sending these if all service request have been completed in the apartment Per the lease agreement all service request must be in writing & the only request have been sent through the Revdex.com, the resident can request service online at wwwliveatvillasdesantafe.com Again all service request have been completed in the apartment [redacted] Villas Del Encanto/ Phone- [redacted] Villas De Santa Fe/ Phone- [redacted]
Attached is info for complaint # [redacted] We have made every attempt to make the repairs in the apartment the 1st sheet is where the resident has signed off that the work has been completed The following pages show where we have been in constant contact with the resident The resident has made no attempt to pay the balance due [redacted] Villas Del Encanto/ P [redacted] Villas De Santa Fe/ [redacted]
Attached are the other complains that we received not sure why the resident is sending these if all service request have been completed in the apartment Per the lease agreement all service request must be in writing & the only request have been sent through the Revdex.com, the resident can request service online at wwwliveatvillasdesantafe.com Again all service request have been completed in the apartment [redacted] Villas Del Encanto/ Phone- [redacted] Villas De Santa Fe/ Phone- [redacted]