December 5th, Dear [redacted] Thank you for taking the time to communicate to us about your car being towed from Alta Roxbury Apartments We have every desire to address your concern and provide the best solution Upon speaking with Atlas towing I requested photos of where your vehicle was parked and it was indeed parked in resident parking There are designated signs throughout our property that show where visitor parking is In reference to having your monies refunded that is something that you would need to address with Atlas Towing Please accept our sincerest apology for any inconvenience we have caused to you I highly appreciate your feedback as it will assist us in becoming a better community As with any business like ours, the greatest advertising we have is word of mouth from satisfied customers Thank you, [redacted] Property Manager, Alta Roxbury Apartments Roxbury DrSan Antonio TX [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meFrom:"> *** *** Sent: Wednesday, May 27, 5:AM
Good Morning,
I recently issued a complaint against alta roxbury apartments but was taken care ofIt was a miscommunication on their end.Thank you and have a good day
Regards,
*** ***
December 5th, 2015
Dear [redacted]
Thank you for taking the time to communicate to us about your car being towed from Alta Roxbury Apartments.
We have every desire to address your concern and provide the best solution. Upon speaking with Atlas towing I...
requested photos of where your vehicle was parked and it was indeed parked in resident parking. There are designated signs
throughout our property that show where visitor parking is.
In reference to having your monies refunded that is something that you would need to address with Atlas Towing.
Please accept our sincerest apology for any inconvenience we have caused to you. I highly appreciate your feedback as it will
assist us in becoming a better community. As with any business like ours, the greatest advertising we have is word of mouth
from satisfied customers.
Thank you,
[redacted]
Property Manager, Alta Roxbury Apartments
6202 Roxbury Dr.
San Antonio TX
[redacted]
December 5th, Dear [redacted] Thank you for taking the time to communicate to us about your car being towed from Alta Roxbury Apartments We have every desire to address your concern and provide the best solution Upon speaking with Atlas towing I requested photos of where your vehicle was parked and it was indeed parked in resident parking There are designated signs throughout our property that show where visitor parking is In reference to having your monies refunded that is something that you would need to address with Atlas Towing Please accept our sincerest apology for any inconvenience we have caused to you I highly appreciate your feedback as it will assist us in becoming a better community As with any business like ours, the greatest advertising we have is word of mouth from satisfied customers Thank you, [redacted] Property Manager, Alta Roxbury Apartments Roxbury DrSan Antonio TX [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meFrom:"> *** *** Sent: Wednesday, May 27, 5:AM
Good Morning,
I recently issued a complaint against alta roxbury apartments but was taken care ofIt was a miscommunication on their end.Thank you and have a good day
Regards,
*** ***
December 5th, 2015
Dear [redacted]
Thank you for taking the time to communicate to us about your car being towed from Alta Roxbury Apartments.
We have every desire to address your concern and provide the best solution. Upon speaking with Atlas towing I...
requested photos of where your vehicle was parked and it was indeed parked in resident parking. There are designated signs
throughout our property that show where visitor parking is.
In reference to having your monies refunded that is something that you would need to address with Atlas Towing.
Please accept our sincerest apology for any inconvenience we have caused to you. I highly appreciate your feedback as it will
assist us in becoming a better community. As with any business like ours, the greatest advertising we have is word of mouth
from satisfied customers.
Thank you,
[redacted]
Property Manager, Alta Roxbury Apartments
6202 Roxbury Dr.
San Antonio TX
[redacted]